Entry Level Customer Service Assistant
2 weeks ago
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About us:
Welcome to Signeekwave: Where Vision Meets Reality
At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About job:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This position is perfect for individuals who are passionate about helping others and looking to start their career in a supportive and fast-paced environment. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have.
Salary Range: $19.50 - $30.00 per hour
Job: Full time
Location: Houston.TX
Responsibilities:
- Assist customers with inquiries via phone, email, or in-person interactions
- Provide accurate information about products and services
- Resolve customer complaints and issues in a timely manner
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to ensure a seamless customer experience
- Educate customers about our processes and policies
- High school diploma or equivalent required; further education is a plus
- Excellent verbal and written communication skills
- Strong interpersonal skills with a customer-oriented attitude
- Ability to multitask and manage time effectively
- Basic proficiency in computers and customer service software
- Willingness to learn and adapt in a fast-paced environment
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
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