Senior System Analyst

4 weeks ago

Jacksonville, United States ICX Group Full time

Position Summary:

The role involves planning, developing, testing, maintaining, and documenting computer applications and databases, encompassing various duties.

Essential Job Functions & Responsibilities:

  • Assess user requests for new or modified software, estimating timeframes and ensuring compatibility with existing system capabilities.
  • Collaborate with users to understand current operating procedures and refine software objectives.
  • Stay updated with industry literature, technical reports, and research to enhance software development aligned with user needs.
  • Develop a comprehensive plan outlining the software development process.
  • Create flowcharts and diagrams to visualize software steps and logical operations.
  • Design user interfaces to meet user requirements effectively.
  • Translate project specifications into detailed coding instructions for computer processing.
  • Execute commands to run and test software, identifying and rectifying syntax or logic errors during testing.
  • Troubleshoot software issues, identifying root causes and modifying software to resolve errors.
  • Evaluate and enhance software to improve operational efficiency or accommodate new requirements.
  • Produce documentation detailing software development, logic, testing, and corrections for internal use and compliance with auditing standards.
  • Draft user documentation outlining software installation and operating procedures, and provide assistance to users in resolving software issues.
  • Conduct user training sessions and offer technical support.
  • Ensure the accuracy and performance of software post-implementation, addressing any issues arising from the implementation.
  • Provide rotational 24x7 technical support as per management guidelines, including responding to helpdesk calls.

Education and Experience Requirements:

  • Bachelor's degree plus a minimum of seven years of related work experience and/or training.
  • A minimum of five years recent experience working on IBM i systems, proficient in RPG Free, RPG ILE, RPG IV, RPG III, sub procedures, service programs, SQL, embedded SQL, DB2 for i, DDL, CL, DDS, and Subfiles.

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