Housekeeping - Guest Room Attendant

5 months ago

Hot Springs, United States Omni Hotels Full time

Location:

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homesteads associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description:

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest room attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities:
  • Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
  • Restock and replace used items within guest rooms.
  • Communicate clean status of each room upon completion.
  • Remove room service trays and tables from guest rooms.
  • Stock the supply cart and ensure that it is neat and well always organized.
  • Check all equipment prior to and after use to ensure that it is in good working order.
  • Respond to all hotel guests efficiently and in an appropriately friendly manner.
  • To ensure that the hotel lobbies are serviced throughout the week.
  • To ensure the floors are cared for in public areas and restrooms.
  • To service the Fitness Center/ Indoor Pool and Outdoor Pool area floors & restrooms.
  • To service the outdoor pool/cabana area by cleaning the restrooms, public areas, trash removal, and ensuring the floors are well kept and free of debris.
  • All lobby area corridors and staircases are always kept debris free.
  • Vacuum and clean all lobby lounges and areas as well as guestrooms and guestroom corridors.
  • Able to work flexible shifts as well as holidays and weekends.
  • Keep veranda clean and swept daily.
  • Clean function rooms after an event are completed and set-up has cleared the furniture from the meeting room.
  • Be comfortable working outside in extreme weather conditions when servicing the pool/cabana area.
  • And any other tasks assigned by management.
Qualifications:
  • Strong attention to detail
  • Strong customer service skills
  • Ability and willingness to stand for 8 hours at a time.
  • Ability and willingness bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule which includes working on nights, weekends, and holidays.
  • Previous experience in housekeeping is strongly preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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