Patient Service Representative- FryeCare Ortho

1 month ago


Lincolnton, United States Frye Regional Medical Center Full time

Job Description3,000 Sign on Bonus Eligible Job Summary (PSR)A medical office position responsible for front office processes in the physician practiceCOMPANY DESCRIPTIONFrye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.Essential Functions(PSR)Greeting patients entering the physician practice.Answering office phones, making appointments, confirming appointments and rescheduling when necessary.Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.Assists in checking out patients and assists them with referral processing and scheduling processCollects co-pays and posts charges.Charge entry and patient balance processing.Distributes information to patients regarding office policies, procedures, information about the practice, etc.Explain and enroll patients in the patient portal.Additional responsibilities as neededBenefits -Wide range of benefits optionsHere at Frye,you choose your ownMedical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.HSA401(K) retirement plan contributionsGenerous Paid Time OffAccident & Critical Illness InsurancePrescription Assistance with OptumRxIncome protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household.Services are available 24 hrs. a day, 7 days a week.Free travel and entertainment discount program to ensure you enjoy your time away from work.Why join our team?Frye Regional Medical Center employs more than 1500 professional and clinical staff.Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care.Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community.We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction.If you are passionate about changing lives, we are looking for youMinimum Education High school diploma or equivalent requiredGraduate from a medical office assistant program preferredEqual opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran



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