Front Desk Receptionist #Full Time
3 weeks ago
** 61st Street Service Corporation**
** Front Desk Receptionist #Full Time**
New York, NY 10032
**The 61st Street Service Corporation**
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
**Job Summary**:
Expedite patient flow, meet and greet patients; collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging; answer phones. Interact with referring physician offices in a timely and professional manner.
**Job Requirements**:
- Obtain all insurance information, update registration in Epic, informing patients of insurance and billing protocols.
- Review pre-certifications confirming that all studies are correctly pre-certified. Obtain pre-certifications from referring physician office; contact insurance companies to confirm or verify pre-certification when necessary.
- Complete, explain and obtain guarantees of payment, promissory notes, ABN as necessary.
- Ensure that all required paperwork is at desk and prepare patient packet; obtain reports or other documentation as required in jacket.
- Obtain clinical information from Epic as necessary.
- Make appointments for patients and referring physician offices following practice protocols.
- Respond to patient and referring physician requests and other requests when asked.
- Cover other shifts as requested by supervisor to ensure that desk is staffed properly.
- Communicate directly with technologists and radiologists.
- Arrive all patients into Epic to ensure that all visits are logged and ready for charge entry.
- Collect payments from patients following Columbia Doctors cash handling protocols.
- Make appointments for exiting patients using computerized system.
**Job Qualifications**:
- High school graduate or GED certificate is required.
- A minimum of 6 months experience in a physicians billing or third payer environment.
- Candidate must demonstrate the ability to understand and navigate managed care eligibility, insurance billing requirements, and obtaining pre-authorizations.
- Functional proficiency and comprehension of medical terminology.
- Experience in Epic and or other of electronic billing systems is preferred.
- Knowledge of medical terminology, diagnosis and procedure coding is preferred.
- Previous experience in an academic healthcare setting is preferred.
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