IT Technician

2 months ago

Chicago, United States Acadia Healthcare Full time
PURPOSE STATEMENT:

Respond to inquiries and requests for desk-side assistance from facility staff.

ESSENTIAL FUNCTIONS:

  • Responsible to efficiently and effectively identify, analyze, troubleshoot and resolve problems with the aim of eliminating recurrences using root-cause analysis.
  • Respond to email, voicemail, and live interactions for assistance documenting each interaction in the ITSM system.
  • Diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems.
  • Control and manage routine function of the onsite information systems to ensure the execution of day-to-day operations.
  • Serve as liaison with the Acadia Service Center and other Acadia Corporate technology specialists.
  • Responsible for training end users, preserving the privacy of confidential data and maintaining the integrity of all data files.
  • Support, monitor, test and troubleshoot hardware and software problems pertaining to the local area network.
  • Provide end user support for all computer-based applications.
  • Install, configure and maintain workstations, servers and network equipment.
  • Troubleshoot hardware, software and network performance issues.
  • Reset passwords in various Information Systems.
  • Troubleshoot various Microsoft Windows operating systems on client computers.
  • Troubleshoot issues with Internet Explorer, MS Office products and enterprise applications.
  • Repair computers.
  • Contact vendors for support when a piece of hardware is under warranty.
  • Leverage remote support technologies to resolve complex issues and conduct internet searches for problems not documented in the KB.
  • Troubleshoot hard drive and removable media, file-based and disk encryption.
  • Ability to quickly and efficiently search the internet for solutions to problems not documented in the KB.
  • Document break/fix procedures.
  • Work closely with all Corporate IT support teams
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required.Some college or technical school coursework preferred.
  • Two to four years of job-related experience; preferably in desktop support with multi-site locations.

  • Telecom Lab Technician

    2 weeks ago

    Chicago, United States PDDN IT Inc. Full time

    Role: Telecom Lab Technician Location: Chicago, IL - onsite **Job Type**: Contract Interview Mode: Phone/Video JOB DESCRIPTION: - Associate degree in electronics, electrical engineering, or telecommunications - Knowledge or experience of simple programming like bash scripts, python or any other scripting language - Understanding of how basic electronics...

  • Ultrasound Technician

    21 hours ago

    Chicago, United States Siri IT Solutions Pvt Ltd Full time

    We are looking for a compassionate and skilled ultrasound technician to be responsible for operating sonographic scanners to capture images of patients' internal organs and expectant mothers' developing fetuses. The ultrasound technician may specialize or work in a broad array of specialties including obstetric and gynecological ultrasounds, and...

  • Field Technician

    2 months ago

    Chicago, United States Shartega IT, Inc. Full time

    Job DescriptionJob DescriptionJob Description:The Field Technician is responsible for onsite service and support needs for our customers. This relates to all technology, including: workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:Installation of computer and network hardware: Desktops, Laptops, Tablets,...

  • IT Field Technician

    1 week ago

    Chicago, United States Shartega IT, Inc. Full time

    Job DescriptionJob DescriptionJob Description:The Field Technician is responsible for onsite service and support needs for our customers. This relates to all technology, including: workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:Installation of computer and network hardware: Desktops, Laptops, Tablets,...

  • Courier

    1 month ago

    Chicago, United States Fix It People Full time

    Fix It People is Chicago's premier handyman and home improvement company. We specialize in residential handyman work and home repairs. We are a fun, modern company who appreciates and rewards hard and honest work. We are currently looking for a courier to join our team and facilitate debris removal, tool transportation, and general assistance of our...

  • Water Treatment Plant Operator

    4 weeks ago

    East Chicago, United States Global Healthcare IT Full time

    **Important Notes**: - **On call**:_ _Possibility to work 24/7 on call. Needs to live within a 45-minute drive from the plants._ - **Onboarding requirements**:_ _Hair Follicle DT. OSHA 10 is required if it isn’t done. The client assigns internal training (electrical, chemical, all that stuff)._ - **Expenses**:_They may have to buy tools or parts...

  • Water Treatment Plant Operator

    1 month ago

    East Chicago, United States Global Healthcare IT Full time

    **Important Notes**: - **Work Schedule**:_40 hours per week, flexible_ - **On call**:_ _Possibility to work 24/7 on call. Needs to live within a 45-minute drive from the plants._ - **Onboarding requirements**:_ _Hair Follicle DT. OSHA 10 is required if it isn’t done. The client assigns internal training (electrical, chemical, all that stuff)._ -...