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Customer Service Associate

3 months ago

Rochester, United States NESCO Inc Full time

Nesco Resource is seeking an experienced Customer Service Associate to assist our client's Rochester location Pay Rate: $19/hr Contract length: 4+ months Location: Henrietta Shift: Monday - Friday 8am-5pm JOB DESCRIPTION: Handles inbound calls and follow up about Property and Casualty Insurance policy questions/inquiries. Partners with team, insurance carriers, or other stakeholders. Provides education on products, policies & procedures, or insurance guidelines & state regulations. Escalates tasks or documentation to other teams. Develops and maintains a basic working knowledge of products. Documents all interactions, performs data entry, maintains strong prioritization and organization. #J-18808-Ljbffr