Patient Service Representative
4 weeks ago
**Patient Service Representative (Contact Center)**
Santa Clara, California Minimum Experience **Entry-level** About Berman Skin Institute
Berman Skin Institute (BSI) is a group of dermatology and cosmetic surgery centers with ten medical practice locations across Northern California (including Los Altos, Fremont, San Francisco, Walnut Creek, Pleasanton, Placerville, Cameron Park, Roseville, Tracy and Yuba City, and a business office in Santa Clara).
Founded in 1993 by Dr. David Berman, a board-certified dermatologist, BSIs mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. As one of the largest skin laser centers in the world, BSI has several dozen lasers, and many other non-laser devices for skin and hair conditions. Additionally, Dr. Berman was the first physician in the world to perform hair transplants using the ARTAS robotic hair transplant system, and remains the principal researcher for the manufacturer, Restoration Robotics.
With a diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology (including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections and more); cosmetic dermatology (including laser wrinkle treatment, laser hair removal, laser tattoo removal, laser brown spot removal, laser removal of varicose veins and more); skin care products and medi-spa/esthetician treatments (including chemical peels, microdermabrasion, facials, extractions for acne and more).
More information about Berman Skin Institute can be found at .
Responsibilities
The Contact Center Representative position is the first point of phone customer service contact for our patients, patient family members, physicians, and other clinic staff, by offering customer service, communications, and appropriate distribution of phone calls, tasks & messages. The Call Center Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Call Center Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, benchmarks, and quality patient care initiatives per departmental guidelines.
REQUIREMENTS
* Two (2) years experience or an equivalent amount of experience in a high-volume phone customer service role in another industry/environment.
* Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist preferred.
* High School diploma or equivalent.
* Excellent interpersonal, organizational, and customer service skills are essential.
* Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
* Communicate effectively in the English language in person, on the phone, & in writing.
* Familiarity with an electronic practice management system is preferred.
* Experience with multi-line phones/Call Center software environment preferred.
* Medical terminology preferred.
* NEXTECH EMR experience a plus
Position will work in a Call Center located within our Santa Clara Business Office.
Location Santa Clara, California Minimum Experience Entry-level
-
Patient Service Representative
5 days ago
Santa Cruz, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...
-
Patient Service Representative
3 weeks ago
Santa Cruz, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...
-
Patient Service Representative
2 months ago
Santa Monica, United States A.P.R., Inc. (AlphaProTemps) Full timeJob DescriptionJob DescriptionPatient Service Representative Day 5x8-Hour (7:45 - 4:45pm)Required Qualifications:• High School Diploma• Fully vaccinated and boosted for COVID• Experience with medical insurance, referral processes, and benefit plans• 1 year recent experience working in an outpatient clinic or medical office setting• Ability to...
-
Patient Service Representative
2 months ago
Santa Monica, United States APR LLC Full timeJob Description Job Description Patient Service Representative Day 5x8-Hour (7:45 - 4:45pm) Required Qualifications: • High School Diploma • Fully vaccinated and boosted for COVID • Experience with medical insurance, referral processes, and benefit plans • 1 year recent experience working in an outpatient clinic or medical office setting • Ability...
-
Patient Services Representative
3 days ago
Santa Monica, United States alphapro technology, a.p.r., inc. Full timeOverview: **Duties**: - Greet and assist patients in a friendly and professional manner - Schedule patient appointments and maintain accurate medical scheduling - Provide administrative support to medical staff - Handle patient inquiries and provide excellent customer service - Manage patient records and ensure confidentiality - Utilize medical terminology...
-
Patient Service Representative
3 weeks ago
Santa Rosa, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.The LifeVest wearable defibrillator is worn by patients at risk for sudden...
-
Patient Service Representative
1 week ago
Santa Rosa, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.The LifeVest wearable defibrillator is worn by patients at risk for sudden...
-
Patient Service Representative
5 days ago
Santa Rosa, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.The LifeVest wearable defibrillator is worn by patients at risk for sudden...
-
Patient Service Representative
2 months ago
Santa Monica, United States Synergy Direct LLC Full timeJob DescriptionJob DescriptionWe are looking for Patient Service Representative to join the team!Responsibilities: Scheduling for the office / patientsFront office dutiesInsurance verifications / authorizationsQualifications:Previous experience in a medical officeWorking in a fast paced environmentUsed EPICHigh level customer service
-
Patient Service Representative
5 days ago
Rancho Santa Margarita, United States Physical Rehabilitation Network Full time** Patient Service Representative** ** California Rehabilitation & Sports Therapy - Rancho Santa Margarita, CA** **Tagged:** Front Desk Receptionist, Receptionist, Medical Receptionist, Patient Service Representative Overview: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. ...
-
Patient Service Representative
2 weeks ago
Santa Ana, United States SpineZone Full time**Patient Service Representative** - Part-time hours Summary: The Patient Service Representative performs a variety of business-related duties both clerical and administrative in nature. This position requires skills in planning, organizing and problem solving. The position requires oversight of front office tasks to include greeting and registering...
-
Patient Service Representative
2 weeks ago
Santa Rosa, United States RadNet Full timeResponsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
1 day ago
Santa Rosa, United States RadNet Full timeArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service...
-
Customer Service Representative
1 week ago
Santa Clara, United States sulekha.co.uk Full timeCustomer Service Representative Jobs in USA & Canada **Customer Service Representative Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: **Humera** 2711 Lyndon B Johnson Freeway, Ste 114, Dallas, TX, USA 1 week ago *Functional Area* Job Description: Answer incoming call center questions about insurance coverage issues, as well as...
-
Patient Services Representative
1 month ago
Santa Monica, United States alphapro technology, a.p.r., inc. Full timeRequired Qualifications: - Experience with medical insurance, referral processes, and benefit plans - Previous surgery/procedure scheduling experience (must be present on the resume) - 1 year of recent experience working in an outpatient clinic or medical office setting - Ability to read, understand, and respond to detailed oral and written...
-
Patient Service Representative
2 weeks ago
Santa Fe, United States La Familia Medical Center Full timePosition Function SummaryUnder the direction of the Front Office Manager, and in cooperation with the Chief Administrative Officer (CAO), the Patient Services Representative (PSR) greets patients and visitors entering La Familia Medical Center (LFMC), registers new and returning patients, provides patient-related clerical services, which include answering...
-
Patient Service Representative
1 week ago
Santa Fe, United States La Familia Medical Center Full timePosition Function Summary Under the direction of the Front Office Manager, and in cooperation with the Chief Administrative Officer (CAO), the Patient Services Representative (PSR) greets patients and visitors entering La Familia Medical Center (LFMC), registers new and returning patients, provides patient-related clerical services, which include answering...
-
Patient Service Representative
1 week ago
Santa Rosa, United States Santa Rosa Imaging Center Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
1 week ago
Santa Rosa, United States RadNet Full timeResponsibilities: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
5 days ago
Santa Rosa, United States RadNet Full timeResponsibilities: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
