Patient Access Representative II- Rotating Shifts

4 weeks ago

Joshua Tree, United States Conifer Health Solutions Full time
Job Description

SHIFT: ER Rotating shifts, Must be able to work all shifts (Days, Evenings, Nights, Weekends). Will know schedule 5 weeks in advance

JOB SUMMARY

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.
  • Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
  • Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
  • Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum typing skills of 35 wpm
  • Demonstrated working knowledge of PC/CRT/printer
  • Knowledge of function and relationships within a hospital environment preferred
  • Customer service skills and experience
  • Ability to work in a fast paced environment
  • Ability to receive and express detailed information through oral and written communications
  • Course in Medical Terminology required
  • Understanding of Third Party Payor requirements preferred
  • Understanding of Compliance standards preferred
  • Must be able to perform essential job duties in at least two Patient Access service areas including ED.
  • Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
  • Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
  • Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.
  • High School Diploma or GED required
  • 0 - 1 year in a Customer Service role.
  • 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
  • Some college coursework is preferred
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to sit at computer terminal for extended periods of time
  • Occasionally lift/carry items weighing up to 25 lbs.
  • Frequent prolonged standing, sitting, and walking
  • Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Hospital administration
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
  • Must be available to work hours and days as needed based on departmental/system demands.
  • Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step

Compensation and Benefit Information

Compensation
  • Pay: $16.42 - $24.67 per hour.
  • Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
  • Conifer observed holidays receive time and a half.
Benefits

Conifer offers the following benefits, subject to employment status:
  • Medical, dental, vision, disability, and life insurance
  • Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

  • Patient Access Representative II

    2 days ago

    Joshua Tree, California, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key ResponsibilitiesGreet...

  • Patient Access Representative II

    4 weeks ago

    Joshua Tree, California, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...

  • Patient Access Representative II

    2 weeks ago

    Joshua Tree, California, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key ResponsibilitiesPerform scheduling, registration, and patient pre-admission and admission...

  • Patient Access Representative II

    4 weeks ago

    Joshua Tree, California, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...

  • Patient Access Representative II

    1 month ago

    Joshua Tree, California, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth operation of our patient access functions.Key ResponsibilitiesRegistration and Scheduling: You will be responsible for registering...

  • Pharmacy Technician Part-Time Rotate

    4 days ago

    Joshua Tree, California, United States Hi-Desert Medical Center Full time

    Pharmacy Technician Job SummaryHi-Desert Medical Center is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing quality, safe, and effective pharmaceutical services to our patients and healthcare practitioners.Key Responsibilities:Assist with the promotion and delivery of quality...

  • Pharmacy Technician Part-Time Rotate

    1 week ago

    Joshua Tree, California, United States Hi-Desert Medical Center Full time

    Job SummaryWe are seeking a skilled Pharmacy Technician to join our team at Hi-Desert Medical Center. As a Pharmacy Technician, you will play a vital role in providing quality pharmaceutical services to our patients and healthcare practitioners.Key ResponsibilitiesAssist with the promotion and delivery of quality, safe, rational, and effective pharmaceutical...

  • Pharmacy Technician Part-Time Rotate

    1 week ago

    Joshua Tree, California, United States Hi-Desert Medical Center Full time

    Pharmacy Technician Job SummaryWelcome to Hi-Desert Medical Center, where you'll benefit from:A 59-bed acute primary care facility offering you and your family first-rate health care close to homeA wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, home health and hospice services, and a variety of community...

  • Pharmacy Technician Part-Time Rotating Position

    3 days ago

    Joshua Tree, California, United States Hi-Desert Medical Center Full time

    Pharmacy Technician Job SummaryWelcome to Hi-Desert Medical Center, where you'll benefit from:A 59-bed acute primary care facility offering you and your family first-rate health care close to homeA wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, home health and hospice services, and a variety of community...

  • Existing Patient Consultant II

    1 week ago

    Lone Tree, Iowa, United States Colorado Center for Reproductive Medicine Full time

    Job Title: Existing Patient Consultant IICareer Opportunities at CCRM FertilityCRRM Fertility is a global pioneer in fertility treatment, research, and science. We specialize in IVF, fertility testing, egg freezing, preimplantation genetic testing, third-party reproduction, and egg donation.About the RoleThe Existing Patient Consultant plays a vital role in...

  • Sonographer II

    2 weeks ago

    Lone Tree, United States HCA HealthONE Sky Ridge Full time

    Description Hourly Wage Estimate: $37.07 - $55.63 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Patient Care Assistant

    3 weeks ago

    Joshua Tree, California, United States Endevis LLC Full time

    Job Opportunity: Patient Care Certified Nursing AssistantWe are seeking a skilled Patient Care Certified Nursing Assistant to join our team at Endevis LLC in Joshua Tree, CA. As a per diem placement, you will have the flexibility to work on your own schedule and choose from a variety of shifts to suit your needs.Why Choose Per Diem?Work when you want,...

  • Patient Care Assistant

    2 days ago

    Joshua Tree, California, United States Endevis Full time

    Job Opportunity: Patient Care Certified Nursing AssistantEndevis is seeking a skilled Patient Care Certified Nursing Assistant for a per diem placement in Joshua Tree, CA. As a valued member of our team, you will have the flexibility to work when you want, supplement your regular income, and choose your schedule.Work on your own terms and choose your...

  • Sonographer II

    7 days ago

    Lone Tree, United States HCA HealthONE Sky Ridge Full time

    Description Hourly Wage Estimate: $37.07 - $55.63 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Sonographer II

    2 weeks ago

    Lone Tree, United States HCA HealthONE Sky Ridge Full time

    Description Hourly Wage Estimate: $37.07 - $55.63 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Diagnostic Imaging Technologist

    3 weeks ago

    Joshua Tree, California, United States Hi-Desert Medical Center Full time

    Job SummaryWelcome to Hi-Desert Medical Center, where you'll benefit from a dynamic work environment and a team of dedicated healthcare professionals. As a Diagnostic Imaging Technologist, you'll play a vital role in providing high-quality patient care and producing accurate diagnostic images.Key ResponsibilitiesPerform complex diagnostic imaging procedures...

  • Phlebotomist II

    3 weeks ago

    Lone Tree, Iowa, United States Integrated Resources, Inc.;InterSources, Inc. Full time

    Job Title: Phlebotomist IIAt Integrated Resources, Inc.;InterSources, Inc., we are seeking a highly skilled and detail-oriented Phlebotomist II to join our team. As a Phlebotomist II, you will be responsible for collecting blood samples from patients in a safe and efficient manner, while maintaining a high level of customer service and ensuring accurate...

  • Interventional Radiology Specialist II

    3 days ago

    Lone Tree, Iowa, United States HCA HealthONE Sky Ridge Full time

    Job SummaryAs an Interventional Rad Spec II RN at HCA HealthONE Sky Ridge, you will be responsible for providing exceptional patient care and customer service in a fast-paced Interventional Radiology environment. You will maintain strong communication and organization skills, working closely with radiologists, referring physicians, and interdepartmental...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Joshua Tree, United States Hi-Desert Medical Center Full time

    Job SummaryWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Hi-Desert Medical Center. As a key member of our imaging department, you will be responsible for performing complex diagnostic imaging procedures in multiple modalities, producing high-quality images, and providing exceptional patient care.ResponsibilitiesConduct diagnostic...

  • Existing Patient Consultant II

    3 weeks ago

    Lone Tree, Iowa, United States Colorado Center for Reproductive Medicine Full time

    Job Title: Existing Patient Consultant IICareer Opportunities at CCRM FertilityCRRM Fertility is a global pioneer in fertility treatment, research, and science. We specialize in IVF, fertility testing, egg freezing, preimplantation genetic testing, third-party reproduction, and egg donation.About the RoleThe Existing Patient Consultant plays a vital role in...