Patient Intake Representative

4 weeks ago


Worcester, United States ICONMA Full time
Patient Intake Representative

Location: Worcester MA
Duration: 3 months with Possible Extension

Description:
Summary:
The main function of a patient access representative is to act as the liaison between the organization and the customer/patient.
They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.

Job Responsibilities:
  • Act as liaison between client, the customer base, and patients.
  • Schedule patient appointments and greet patients upon appointment arrival.
  • Ensure a welcoming environment for all patients and visitors.
  • Assist patients with registration and check in procedures.
  • Data entry of patient demographics and billing information.
  • Verification of insurance coverage and collect/post payments to patient accounts.
  • Collect and prepare specimens for testing and analysis when needed.
  • Call physician offices to confirm the accuracy of test orders.
  • Monitor and log patient wait times on a regular basis.
  • Notify the supervisor of any patient issues in a timely manner.
  • Promote and provide information about client patient services.
  • Manage office supplies to ensure proper inventory levels.
  • Perform administrative and clerical duties as necessary.
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
  • You will be on your feet all day.


Skills:
  • Knowledge of Microsoft Office.
  • Strong verbal and written communication.
  • Courteous with strong customer service orientation.
  • Understanding of medical terminology used in clinical settings.

Requirements:
  • Highschool diploma or equivalent experience.


As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

  • Worcester, United States MedTeam Staffing Full time

    This is a contract job opportunity Position: Patient Intake Representative - Customer Service 7918 Location: Worcester MA Schedule: Full Time 12pm - 8:30pm Projected duration: 3 months Job code: CVDJP00027918 benefits are available requires Flu vaccine Summary: The main function of a patient access representative is to act as the liaison between the...


  • Worcester, MA 01605, USA, United States MedTeam Staffing Inc. Full time

    This is a contract job opportunityPosition: Patient Intake Representative - Customer Service 7918Location: Worcester MASchedule: Full Time 12pm - 8:30pmProjected duration: 3 monthsJob code: CVDJP00027918benefits are availablerequires Flu vaccineSummary: The main function of a patient access representative is to act as the liaison between the organization and...

  • Intake Coordinator

    7 days ago


    Worcester, United States Aveanna Healthcare LLC Full time

    OverviewFIND YOURSELF HERE. Aveanna is compassion and passion rolled into one inspired purpose. It's anything you want to find and everything you're looking for. It's a place where caring is more personal, because it happens right in the comfort of home. Come see what's waiting for you when you come to Aveanna. We're a company built on compassion,...


  • Worcester, United States Family Health Center Full time

    Job Description: The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services...


  • Worcester, United States Family Health Center Full time

    Job Description: The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services...


  • Worcester, United States Family Health Center Full time

    Job DescriptionJob DescriptionJob Description:The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and...


  • Worcester, United States Family Health Center Full time

    Job Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The...


  • Worcester, United States Family Health Center Full time

    Job DescriptionJob DescriptionJob Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking...


  • Worcester, United States Family Health Center Full time

    Job DescriptionJob DescriptionWorcester Health Care for the Homeless (WHCH) (formally HOAP) provides trauma-informed medical and behavior health services to individuals experiencing homelessness. The goal is to create a welcoming, empowering, and dignified medical home for those we serve. Our team-based approach provides care in our newly renovated clinic...


  • Worcester, United States Family Health Center Full time

    Job DescriptionJob DescriptionJob Description:The Patient Services Team Support Representative (PSTSR) will be assisting with the incoming phone calls from the Call Center to the teams. The PSTSR will make sure that the incoming calls are taken as they should and assist the call with its needs. The Patient Services Team Support Representative (PSTSR) will be...


  • Worcester, Massachusetts, United States 42 North Dental Full time

    Overview: 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.   Become part of a team approach to providing excellence in comprehensive dental care...


  • Worcester, United States Family Health Center Full time

    Job DescriptionJob DescriptionThe Call Center Representative will assists patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call. Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed....


  • Worcester, United States Tenet Healthcare Full time

    JOB SUMMARY   Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient...


  • Worcester, MA 01610, USA, United States Family Health Center Full time

    Job Description:The Patient Services Team Support Representative (PSTSR) will be assisting with the incoming phone calls from the Call Center to the teams. The PSTSR will make sure that the incoming calls are taken as they should and assist the call with its needs. The Patient Services Team Support Representative (PSTSR) will be settled in-person in one of...


  • Worcester, United States Conifer Health Solutions Full time

    **JOB SUMMARY** Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Include the following. Others may be assigned._ - Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides...


  • Worcester, United States InsideHigherEd Full time

    OverviewGENERAL SUMMARY OF POSITION:  Under the general direction of the Academic Director and Trainer, of the Standardized Patient Program will teach and evaluate medical students, residents and graduate nurses.ResponsibilitiesMAJOR RESPONSIBILITIES: Simulate one or more medical problems. Act as a patient for medical interviews and physical examinations....


  • Worcester, United States RCAP Solutions Full time

    **HCV (Section 8) Program Representative** **Worcester, MA** The Section 8 Program Representative is responsible handling a large caseload of clients participating in a federal or state rental assistance program that RCAP Solutions, Inc. manages. **Responsibilities**: - Ensures that the program participants, and property owners comply with program...


  • Worcester, Massachusetts, United States University of Massachusetts Medical School Full time

    Overview: GENERAL SUMMARY OF POSITION:   Under the general direction of the Academic Director and Trainer, of the Standardized Patient Program will teach and evaluate medical students, residents and graduate nurses. Responsibilities: MAJOR RESPONSIBILITIES: Simulate one or more medical problems. Act as a patient for medical interviews and physical...


  • Worcester, United States UMass Memorial Health Care Full time

    Exemption Status: Non-Exempt Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend Scheduled Hours: 3PM - 11:30PM Shift: 2 - Evening Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5490 Registration Services Univ Union: SHARE (State Healthcare and Research Employees) This position may have a signing...

  • Phlebotomist

    2 weeks ago


    Worcester, United States Spectraforce Technologies Full time

    Title: Phlebotomist Location: Worcester MA 01604 Duration: 5 Months Job Summary: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those...