Customer Service Representative

2 months ago


Nutley, United States Apex Heart and Vascular Center Full time

About Us

At Apex Heart and Vascular, we provide cutting-edge compassionate care. We have a talented team who is proud to be making a positive impact on the lives of our patients each and every day. We are growing fast and looking to have an enthusiastic Patient Care Concierge to join our team.

Role Description

This is a full-time role for a Patient Care Concierge at Apex Heart and Vascular Center. The Patient Care Concierge will be responsible for ensuring a positive patient experience by managing online reviews, conducting feedback surveys, and providing exceptional customer service. The role involves interacting with patients to gather feedback, managing online reviews, and facilitating communication between patients and healthcare providers.

We offer a competitive salary and benefits package commensurate with experience.

Key Responsibilities
  • Greet and assist patients and families with check-in/check-out processes.
  • Address patient concerns and provide information about services.
  • Encourage and manage patient reviews on Google.
  • Respond to reviews and resolve issues to improve patient satisfaction.
  • Develop and manage patient feedback surveys.
  • Collect and analyze survey data to identify areas for improvement.
  • Deliver exceptional service with empathy and professionalism.
  • Respond promptly to patient inquiries and requests.
  • Serve as the main contact for patients and families.
  • Maintain accurate patient records and ensure confidentiality.
Qualifications
  • Strong communication skills
  • Effective relationship-building abilities
  • Experience in customer service
  • Proficiency in managing online reviews and conducting surveys
  • Excellent interpersonal skills
  • Knowledge of healthcare terminology and procedures is a plus
  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality, or a related field preferred

To be considered for this position, along with the LinkedIn application - please submit your CV along with a brief video recording (under 2 minutes) that includes:

  • An introduction of yourself
  • A summary of your relevant experience
  • An explanation of why you are the right fit for this role

Send your CV and video to: aa@apexheartandvascular.com



  • Nutley, New Jersey, United States Apex Heart and Vascular Center Full time

    About UsAt Apex Heart and Vascular Center, we strive to provide cutting-edge, compassionate care to our patients. Our team is dedicated to making a positive impact on the lives of those we serve.Role DescriptionThis is a full-time position as a Patient Care Coordinator at Apex Heart and Vascular Center. The Patient Care Coordinator will be responsible for...


  • Nutley, New Jersey, United States ShopRite Full time

    Job Summary: As a Store Detective at ShopRite, you will be responsible for identifying potential loss and shrink through Company Loss Prevention reporting and applications. You will also detect and apprehend customers, associates, and vendors for theft in a professional manner, representing the company in criminal actions as a result of apprehensions made....

  • Food Service Worker

    3 weeks ago


    Nutley, United States Sodexo S A Full time

    Job Description Location Name: SETON HALL UNIVERSITY - HACKENSACK MERIDIAN SCHOOL OF MEDICINE - 49373001 Location ID: 49373001 Location: SETON HALL UNIVERSITY - HACKENSACK MERIDIAN SCHOOL OF MEDICINE - 49373001 Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for...

  • Food Service Worker

    2 weeks ago


    Nutley, United States Sodexo S A Full time

    Job Description Location Name: SETON HALL UNIVERSITY - HACKENSACK MERIDIAN SCHOOL OF MEDICINE - 49373001 Location ID: 49373001 Food Service Worker Location: SETON HALL UNIVERSITY - HACKENSACK MERIDIAN SCHOOL OF MEDICINE - 49373001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the...


  • NUTLEY, United States ShopRite Full time

    ShopRite - ShopRite of Nutley [Asset Protection / Security] As a Store Detective at ShopRite, you'll: Utilize Company Loss Prevention reporting and applications to identify potential loss and shrink; Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner; Represent the Company in criminal actions as result of apprehensions...


  • NUTLEY, United States ShopRite Full time

    ShopRite - ShopRite of Nutley [Asset Protection / Security] As a Store Detective at ShopRite, you'll: Utilize Company Loss Prevention reporting and applications to identify potential loss and shrink; Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner; Represent the Company in criminal actions as result of apprehensions...

  • Driver Helper

    1 month ago


    NUTLEY, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...


  • NUTLEY, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Clinical Director

    2 weeks ago


    Nutley, United States JAG Physical Therapy Full time

    Clinical DirectorThe Physical Therapist Clinical Director is responsible for complete oversight of operations and administration of rehabilitative outpatient clinic providing Physical and Occupational Therapy. Ensures compliance with all regulations and health care requirements. This position is also responsible for patient evaluation and treatment. Who We...

  • Retail Banker- Nutley

    2 weeks ago


    Nutley, United States TD Bank Group Full time

    Work Location: Nutley, New Jersey, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...


  • Nutley, New Jersey, United States Seton Hall University Full time

    Job Summary:This role provides administrative support to the Office of Student Engagement on the Interprofessional Health Sciences campus, focusing on event coordination and student services.Key Responsibilities:Assist in the planning, execution, and management of campus events and activities.Support the Assistant Director for Student Activities in event...

  • Physical Therapist

    5 days ago


    Nutley, United States JAG Physical Therapy Full time

    Physical TherapistThe Physical Therapist is forward-thinking who excels at assessing patients' strengths and weaknesses and devising creative and effective treatment plans. Therapists must practice discretion & maintain patient confidentiality. Must operate a high-energy, positive-thinking environment and offer patients positive encouragement to achieve...

  • Physical Therapist

    5 days ago


    Nutley, United States JAG Physical Therapy Full time

    Physical TherapistThe Physical Therapist is forward-thinking who excels at assessing patients' strengths and weaknesses and devising creative and effective treatment plans. Therapists must practice discretion & maintain patient confidentiality. Must operate a high-energy, positive-thinking environment and offer patients positive encouragement to achieve...

  • Physical Therapist

    6 days ago


    Nutley, United States JAG Physical Therapy Full time

    Physical TherapistThe Physical Therapist is forward-thinking who excels at assessing patients' strengths and weaknesses and devising creative and effective treatment plans. Therapists must practice discretion & maintain patient confidentiality. Must operate a high-energy, positive-thinking environment and offer patients positive encouragement to achieve...


  • Nutley, United States York Telecom Corporation Full time

    For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide - more than any other video communications service provider - Yorktel has the proven expertise and global reach to deliver enterprise-quality visual...


  • Nutley, United States Apex Heart and Vascular Center Full time

    About Us: Apex Heart & Vascular is a leading cardiovascular care center located in Nutley, NJ. Led by Dr. Shah, we are committed to providing advanced, patient-centric treatments for a range of cardiovascular conditions. With a focus on patient well-being and a dedication to quality, we hold 4 IAC certifications, a testament to our excellence in care. Our...

  • Patient care concierge

    3 months ago


    Nutley, United States Apex Heart and Vascular Center Full time

    About UsAt Apex Heart and Vascular, we provide cutting-edge compassionate care. We have a talented team who is proud to be making a positive impact on the lives of our patients each and every day. We are growing fast and looking to have an enthusiastic Patient Care Concierge to join our team.Role DescriptionThis is a full-time role for a Patient Care...

  • System Administrator

    17 hours ago


    Nutley, United States Swank Tek Full time

    System Administrator: Support existing information security applications, infrastructure components, Oracle Software, Salesforce and Markview. Work and collaborate other teams in the enterprise, or with customers (internal and external) on resolving access issues related to Oracle, Salesforce and Markview such as authentication, authorization, application...


  • Nutley, United States JAG Physical Therapy Full time

    At- Home Physical Therapist JAG is a Practice of Physical Therapists committed to improving the function and quality of life for our At-Home population. It is our belief that our patients should perform at their maximum level regardless of past and current medical conditions and treatment setting. Treating within the home setting allows our clinicians to...


  • nutley, United States JAG Physical Therapy Full time

    At- Home Physical Therapist JAG is a Practice of Physical Therapists committed to improving the function and quality of life for our At-Home population. It is our belief that our patients should perform at their maximum level regardless of past and current medical conditions and treatment setting. Treating within the home setting allows our clinicians to...