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Support Service Specialist- Float

4 months ago

Joplin, United States Freeman Health System Full time
Job Description Summary:

The Medical Office Support Staff (MOSS) Float provides medical office support for Will's Place, Autism Center, & DD office providing a variety of services to youth . They greet and assist individuals while ensuring the office runs effectively and smoothly, while balancing client and providers needs. They perform and maintain medical office duties. The MOSS demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. MOSS provides services to individuals impacted by a variety of behavioral health issues, recognizing that the individuals we serve often have experienced trauma that affects their development and adjustment.

Responsibilities:

  • Receives incoming phone calls, checks voice mail, and distributes phone messages as applicable.
  • Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.
  • Collect payments for services rendered at the time of appointment.
  • Follow HIPAA standards in securing protected health information.
  • Enter data accurately and timely.
  • The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
  • Perform all other duties as assigned.
Physical Requirements:
  • TB test upon hire
  • Occasional lifting up to 20 pounds
  • Requires normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as needed
  • Sufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speech.
  • Requires prolonged sitting, frequent standing, bending, and stooping.