Supervisor of Client Registration
5 days ago
**Overview**
**This is a remote position. Only candidates in these states will be considered for hire: AZ, CA, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WA, and WI.**
The Supervisor, Client Registration, contributes to the organizational success of providing high quality care by effectively leading and managing the office functions for assigned locations supporting patients, caregivers and employees. Provides expertise to optimize and direct the accurate and timely completion of registration, insurance eligibility and verification. Responsible for ensuring assigned areas of office operations are performed timely and accurately. This position assumes overall responsibility for supervising client registration staff: entering new referrals, clearly assigning tasks and communicating decisions, setting clear objectives and measures, and for monitoring and reporting on process, progress, and results. Assists with orientation for new employees.
**Responsibilities**
1. Supports CommonSpirit Health at Homes mission to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. Our mission aligns and supports with that of our parent health system; supports CommonSpirit Health and CommonSpirit Health at Homes values, strategic goals and high standards of customer service; consistently lives People First Behaviors; and follows the policies and procedures of the organization.
2. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information. Maintains confidentiality of patient information.
3. Works independently and with limited direct supervision using organizational guidelines, policies and procedures; good judgment; and supports and promotes department, branch, and organization
decisions.
4. Functions as an effective team member and contributes to the development and achievement of location and organizational goals and objectives.
5. Is promptly and professionally available to assist back office staff. Works with branch leadership as needed for efficient operations.
6. Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
7. All other duties as assigned.
Revenue Cycle Management Operations
8. Serves as liaison with corporate Human Resources and Talent Acquisition Sourcing Specialists in the coordination of candidate interviews and new hire onboarding, including centralized or remote
orientation for divisional consolidated team members.
9. Assures all insurance verification tasks are completed timely and accurately; maintains knowledge of contractual and regulatory requirements for individual payers; monitors workflow to ensure requests are submitted within time limits, and followed up on when necessary, within program statutes.
10. Troubleshoots the electronic process for documentation and record keeping to ensure smooth operations.
11. Creates and maintains current employee employment file information. Develops and maintains accurate and complete files on all employees with assistance from the HR Designee. Communicates
with management as needed for follow up in obtaining required documentation.
12. Acts as a lead in retention efforts within the consolidated team as designated and assists in training new personnel as requested by Regional Manager, Revenue Cycle Management.
13. Responsible for monitoring and evaluating measures of performance for consolidated team members. Develops and implements action plans based upon measurement results.
14. Responsible for accurate, complete and timely communication of regulatory, operational and financial information to consolidated team members.
15. Ensures direct reports have necessary mobile devices, equipment, software, etc...needed to perform day to day activities; responsible for ordering and replacing as needed. Troubleshoots mobile device software and hardware issues.
16. Maintains knowledge and stays abreast of reimbursement requirements for all payers, as well as payor and health care industry trends through membership in related associations or internet
listserves, and through business-related publications and affiliations. Keeps staff informed of any payment, authorization, coding, denial or submission criteria on assigned payors.
17. Provides customer service to branch personnel, serving as a liaison to branch leadership for Insurance related concerns
18. Cooperates with other revenue cycle leadership to develop best practice processes across the continuum of revenue cycle functions.
19. All other duties as assigned.
Managing Direct Reports
20. Works closely with Regional Manager and corporate HR in employment matters.
21. Creates an expectation of excellence and manages performance of direct reports to maximize the value of employees contributions towards organizational success.
22. Ensures appropriate staffing levels are maintained. Recruits and retains qualified, productive and customer-focused employees, by interviewing, hiring and orienting direct reports within established budget.
23. Encourages and creates opportunities for continuous improvement of staff by providing frequent coaching, mentoring, and accurate performance feedback by providing direction and support to staff to deliver quality services with a focus on organizational success. Maintains positive staff morale, observable through team spirit, a sense of belonging and recognition of accomplishments and
provides fair and equitable treatment of all employees.
24. Creates a high performing work environment characterized by transparent and open communication, mutual trust and respect.
25. Provides education and training for employees in support of career goals and the organizations mission and strategies.
26. Oversees and assists in the completion of the weekly payroll process (Kronos) for direct reports.
**Qualifications**
Required Education: Associates degree. In lieu of an Associates degree, an additional
three years related experience will be considered.
Required Minimum Experience: Five years of relevant experience in a healthcare setting required.
Prior supervisory experience preferred.
Required Minimum Knowledge, Skills and Abilities: Excellent organizational, time management and administrative skills,
including the ability to set priorities, manage multiple demands
**Pay Range**
$22.91 - $31.50 /hour
We are an equal opportunity/affirmative action employer.
-
Maintenance Supervisor
1 month ago
Loveland, Colorado, United States ConAm Full timeAssistant Maintenance Supervisor OpportunityWe are seeking a skilled and experienced Assistant Maintenance Supervisor to join our team at a community in the Loveland, CO area. As a key member of our maintenance team, you will be responsible for overseeing the daily operations and management of our multi-family residential community.Key...
-
Maintenance Supervisor
1 month ago
Loveland, Colorado, United States ConAm Full timeAssistant Maintenance Supervisor OpportunityWe are seeking a skilled and experienced Assistant Maintenance Supervisor to join our team at a community in the Loveland, CO area. As a key member of our maintenance team, you will be responsible for overseeing the daily operations and management of our multi-family residential community.Key...
-
Office Supervisor
2 months ago
Loveland, United States Liberty Tax Service Full timeOffice Supervisor Loveland, CO Job Title: Office Supervisor, Managed Operations Department/Business Unit: Managed Operations Reports to: District Manager,Managed Operations Status: Seasonal FLSA Status: Non-Exempt Job Summary The Office Supervisors to oversee the day-to-day operations of individual tax preparation offices....
-
Senior Client Service Representative
4 weeks ago
Loveland, United States Marsh LLC Full timeAbout Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by...
-
Guest Services Supervisor
5 months ago
Loveland, United States Stonebridge Companies Full timeCity, State:Loveland, ColoradoThe purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.ESSENTIAL DUTIES AND RESPONSIBILITIES:Work with Guest Services Manager to train and monitor front office...
-
Substitute Bus Operator
1 week ago
Loveland, Colorado, United States City of Loveland Full timeJob Summary: We are seeking a skilled Substitute Bus Operator to transport City of Loveland residents in a safe and responsible manner. This position reports to the Operations Supervisor and requires a valid Class A or B Commercial Driver's license with P passenger endorsement. Key Responsibilities:Provide superior customer service to a diverse population of...
-
Transportation Supervisor
2 weeks ago
Loveland, CO, United States Sysco Full timeJOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of...
-
Administrative Support Specialist
2 weeks ago
Loveland, Colorado, United States Thrivent Financial Full timeJob SummaryThis role provides administrative support to Via Financial Consultants, handling inquiries, and performing daily operations.Key ResponsibilitiesAnswering phone calls and responding to client inquiriesResearching and communicating account informationProviding licensed administrative support for securities and insurance-related tasksManaging office...
-
Swim Instructor
2 weeks ago
Loveland, Colorado, United States City of Loveland Full timeJob SummaryWe are seeking a highly motivated and experienced Swim Instructor to join our team at the City of Loveland. As a Swim Instructor, you will be responsible for teaching, supervising, and testing children and adults in our swim lesson program. You will work closely with our Aquatics Specialist to organize and control classes, ensuring a safe and...
-
Electro-Mechanical Assembler Position
1 week ago
Loveland, Ohio, United States Adecco Full timeAdecco Job Opportunity:As an Electro-Mechanical Assembler at Adecco, you will be responsible for assembling electro-mechanical components according to blueprints and specifications. Your tasks will include testing finished products to ensure functionality, troubleshooting and repairing any issues with assemblies, maintaining a clean and organized work area,...
-
Onsite Manager
2 months ago
Loveland, United States Manpower Full timeDescriptionYou can see it. A company that offers you a career, not just a job. A place where you’re challenged to innovate and encouraged to apply your talent and knowledge. That empowers you and expects you to make decisions that will propel the growth of its business. A company that relies on you to lead that growth. If that’s where you see yourself,...
-
Onsite Manager
3 weeks ago
Loveland, United States Manpower Full timeDescriptionYou can see it. A company that offers you a career, not just a job. A place where you’re challenged to innovate and encouraged to apply your talent and knowledge. That empowers you and expects you to make decisions that will propel the growth of its business. A company that relies on you to lead that growth. If that’s where you see yourself,...
-
Onsite Manager
2 months ago
Loveland, United States Manpower Full timeDescriptionYou can see it. A company that offers you a career, not just a job. A place where you’re challenged to innovate and encouraged to apply your talent and knowledge. That empowers you and expects you to make decisions that will propel the growth of its business. A company that relies on you to lead that growth. If that’s where you see yourself,...
-
Caregiver & Companion
2 weeks ago
Loveland, Colorado, United States Right at Home Full timeJob Title: Homemaker/Companion Compensation: $17 - $19 per hour (depending on experience)Employment Type: Employee's choice If you have a passion for working with people and want to make a difference in their lives, this is the ideal opportunity for you. We provide non-medical assistance for seniors in the comfort of their own homes. This role helps...
-
Senior Financial Services Representative
2 weeks ago
Loveland, Colorado, United States Bank of America Full timeJob Title: Senior BankerAt Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Senior Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with tailored financial solutions and exceptional customer...
-
Administrative Support Specialist
7 days ago
Loveland, Colorado, United States Thrivent Financial Full timeJob Summary: We are seeking a highly skilled and detail-oriented Administrative Support Specialist to provide licensed administrative support to our Financial Consultants.Key Responsibilities:Provide administrative support to Financial Consultants, including handling incoming telephone calls, responding to requests for information, and researching inquiries...
-
Office Administrator
4 weeks ago
Loveland, Colorado, United States Thrivent Financial Full timeJob SummaryThis role provides critical administrative support to Via Financial Consultants, ensuring a seamless member experience. The successful candidate will possess a friendly and upbeat demeanor, with excellent communication and interpersonal skills.Key ResponsibilitiesProvide administrative support to the practice, including answering phones,...
-
PCA Caregiver
1 week ago
Loveland, Colorado, United States InnovAge Full timeJob SummaryWe are seeking a compassionate and reliable PCA Caregiver to provide personal care and support services to our clients in their homes. As a PCA Caregiver, you will assist with daily living activities, such as bathing, dressing, and grooming, as well as perform light housekeeping and meal preparation tasks.ResponsibilitiesAssist clients with daily...
-
Home Health Caregiver
7 days ago
Loveland, Colorado, United States Interim HealthCare- Northern Colorado Full timeh3Job Description/h3pAt Interim HealthCare, we're passionate about providing personalized care to seniors in their own homes. As a Home Health Homemaker, you'll play a vital role in supporting our clients' independence and well-being./ppbKey Responsibilities:/b/pulliProvide personal care and support to seniors, including assistance with activities of daily...
-
Office Manager
1 week ago
Loveland, Colorado, United States Thrivent Financial Full timeJob SummaryThis position provides licensed administrative support to Via Financial Consultants, serving as a resource to Financial Advisors and client/members in handling, researching, and communicating inquiries regarding their accounts. The Licensed Office Manager reports to and is employed by Via Financial Consultants.Key ResponsibilitiesHandles incoming...
