See more Collapse

Server (Mercat Bistro)

2 months ago

Dallas, United States Harwood Hospitality Group Full time
Harwood Hospitality Group

Harwood Hospitality Group delivers an escape from the ordinarythrough a growing collection of concepts in the Harwood District of Dallas.The hospitality group features catering and a world of culinary experienceswith a current collection of 18 concepts plus our luxury boutique property, Hotel Swexan in the 19-city-block Harwood District, with more experiences currently in development.

Our mission is to allow both our associates and our guests toEscape the Ordinary.For our associates, this means being a part of a mutual long-term vision driven by doing things differently with creativity, passion, and style. We then allow guests to feel transported to different parts of the world without leaving the comforts of their own city.We deliver our missionby providing unparalleled hospitality, exceptional service, and culinary excellence that leaves unforgettable memories and instills deep loyalty.

Mercat Bistro

Mercat Bistro is a contemporary European-style bistro. Walk into a romantic setting that is inspired by some of the finest European design and culinary practices. Mercat Bistro is revered for being an intimate venue filled with stunning antiquities that have been recycled and reclaimed from all over the world.

Summary

The Server is responsible for the service of food and alcoholic beverages, soft drinks and food in an efficient and professional manner using standards and procedures as set by the Htel Swexan training manual.

Job Functions

Operations

  • Assist the other servers monitoring and coordinating the day-to-day operations of his/her section during each shift and ensures all FOH SOP's (including HACCP) are duly followed and fully executed.
  • Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.
  • Prepare drinks in accordance with proper mix ratios and deliver to guest in a pleasant manner.
  • Ensures a spotless service is delivered to all guests anytime, and that their needs and expectations are fulfilled to the highest level and down to the smallest details.
  • Ensure his unit is well maintained and that all equipment's, materials and utensils are always in perfect working conditions. Arrange for maintenance and repair of equipment and other services. Reports any defect to the Restaurant Manager.
  • Pro-actively greet guests warmly and provide pleasant and comfortable experience.
  • Maintain a current knowledge of bar inventory and mixed drink recipes.
  • Have a good understanding of food, wine, cocktails, and beers.
  • Maintain a good understanding of current events to be able to engage with guests in appropriate conversation.
  • Communicate effectively with restaurant manager, servers, and host/hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible.
  • Engage guests with a pleasant greeting and take drink orders in accordance with HH bar service standards.
  • Must be TIPS certified or similar State requirement.
  • Takes orders from customers or Bar Waiter/Waitress.
  • Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
  • Slices and pits fruit for garnishing drinks.
  • Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
  • Replenishes bar snacks such as chips, pretzels, and nuts.
  • Follow HH food and beverage standards and procedures, using HH training manual.
  • Fill out requisitions, par, and supply lists.
  • Have full knowledge of and fully comply with the state liquor laws.
  • Perform all duties in a safe manner and monitor those actions of others.
  • Must be pleasant, hospitable, and attentive to guests always.
  • Must be knowledgeable of HH information to assist guests at any time.
  • Relay any guest complaints/comments to Manager.
  • Each server is responsible for the daily maintenance and cleanliness of the bar before, during and after shift.
  • Responsible for proper reconciliation of documentation.
  • Ensure that all Coolers/side stations are cleaned and stocked daily up to the Stock Par.
Finance, Cost Control & Budgeting
  • Ensure timely and accurate entry of orders into computer system and collection of payment Minimize waste and maintain controls to attain forecasted food and Beverage costs.
  • Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
  • Reconciliation of money and checks from servers/guests.
  • Responsible for profitable bar cost by accurate measurement of product.
  • Responsible for correct cash out procedures for servers.
  • Sending order through a computer terminal.
  • Take physical inventory of specified food items for daily inventory.
  • Ensure that menu items are prepared following recipes.
  • Make sure all food and drinks are rung up properly.
  • Follow proper procedures for ringing guest checks and cash collecting procedures.
  • Follow cash handling responsibilities as dictated by HH policy.
  • Be fully responsible and accountable for an issued bank.
  • Collects money for food and beverage served.
Physical Demand
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Able to bend, stoop, reach and lift up to 50 lbs.
  • Able to stand for prolonged periods of time.
Sanitation and Equipment
  • Ensure that staff maintain and strictly abide by state sanitation/health regulations and HH requirements.
  • Maintain proper storage procedures as specified by Health Department and restaurant requirements.
  • Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
Meetings & Communication
  • Be available for any Restaurant mandatory meeting or training.
  • Reports immediately on any major product defect or any major guest issue and takes all necessary corrective actions.
  • Ensures a smooth communication with all direct reports and other Restaurants Managers/supervisors
  • Keeps current with trends in the restaurant industry.
Attire, language, and behavior
  • Is always neatly dressed and groomed, and always behaves and speaks according to HH Division and Harwood International standards of excellence and image.
  • Treats all associates - in public and in private - with respect and consideration, regardless of their position or tasks.
Competencies
  • Adaptability / flexibility
  • Written / verbal Communication skills
  • Customer service
  • Dependability
  • Integrity / ethics
  • Listening skills
  • Product knowledge
  • Productivity
  • Quality
  • Sense of urgency
  • Teamwork
Required Education & Experience
  • High School Diploma or equivalent
  • TABC and FH certification
  • Ability to be on your feet for extended periods of time.
  • Professional demeanor

We have other current jobs related to this field that you can find below

  • Bartender (Mercat Bistro)

    4 days ago

    Dallas, United States Te Deseo Full time

    ** Bartender (Mercat Bistro)** **Job Category****:** Hospitality **Requisition Number****:** BARTE01174 Showing 1 location **Job Details** **Description** **Bartender** Mercat Bistro is a contemporary European-style bistro. Walk into a romantic setting that is inspired by some of the finest European design and culinary practices. Mercat Bistro is revered for...

  • Prep Cook

    3 weeks ago

    Dallas, United States Te Deseo Full time

    ** Prep Cook (Mercat Bistro)** **Job Category****:** Hospitality **Requisition Number****:** COOKM01293 Showing 1 location **Job Details** **Description** **Cook** Mercat Bistro is a contemporary European-style bistro. Walk into a romantic setting that is inspired by some of the finest European design and culinary practices. Mercat Bistro is revered for...

  • Server (Elephant East)

    4 weeks ago

    Dallas, United States Te Deseo Full time

    ** Server (Elephant East)** **Job Category****:** Hospitality **Requisition Number****:** SERVE002157 Showing 1 location **Job Details** **Description** **Server** Harwood Hospitality features a *World of Culinary Experiences* with a current collection of nine concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms,...

  • Server (NDA Brasserie)

    4 weeks ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • Server Attendant

    4 weeks ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • Bistro Attendant

    2 months ago

    Dallas, United States Crestline Hotels & Resorts Full time

    ** Bistro Attendant** ** Bistro Attendant** **Overview** The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment....

  • Bistro Server

    3 months ago

    Dallas, United States Island Hospitality Management Full time

    Job DescriptionJob DescriptionDescription:Our team is now seeking an adaptive team player to work in our Bistro! As a Bistro Server, you will be a key reference for guests while preparing and serving made-to-order food and beverage products.This position may require flexible scheduling availabilityRequirements:Job Requirements:Taking guests' orders,...

  • Line Cook

    4 weeks ago

    Dallas, United States Te Deseo Full time

    ** Line Cook (Elephant East)** **Job Category****:** Hospitality **Requisition Number****:** LINEC001941 Showing 1 location **Job Details** **Description** **Cook** Harwood Hospitality features a *World of Culinary Experiences* with a current collection of nine concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms,...

  • Bartender (NDA Brasserie)

    4 days ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • Food Runner

    4 weeks ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • Bartender (Elephant East)

    4 days ago

    Dallas, United States Te Deseo Full time

    ** Bartender (Elephant East)** **Job Category****:** Hospitality **Requisition Number****:** BARTE001798 Showing 1 location **Job Details** **Description** **Bartender** Harwood Hospitality features a *World of Culinary Experiences* with a current collection of nine concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms,...

  • NDA Brasserie

    3 months ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • NDA Brasserie

    3 months ago

    Dallas, United States Harwood Hospitality Group Full time

    Harwood Hospitality features aWorld of Culinary Experienceswith a current collection of concepts in the 19-city-block Harwood District: Dolce Riviera, Happiest Hour, Harwood Arms, Tequila Social, Poco Fiasco, Elephant East, Fig & Favor, Magnolias' Le Pont, Marie Gabrielle Restaurant and Gardens, Mercat Bistro, Saint Ann Restaurant & Bar, Te Deseo, and The...

  • Seasonal Server

    4 weeks ago

    Dallas, United States Mattel Full time

    We're looking for people who are up for the challenge of honoring a seventy-five year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds. **Seasonal Server** **Dallas, Texas** Apply later Apply later...

  • Server (PTU)

    2 months ago

    Dallas, United States Mattel Full time

    We're looking for people who are up for the challenge of honoring a seventy-five year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds. **Server (PTU)** **Dallas, Texas** Apply later Apply later Please...

  • Seasonal Server

    4 weeks ago

    Dallas, United States Mattel Full time

    We're looking for people who are up for the challenge of honoring a seventy-five year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds. **Seasonal Server (VAR)** **Dallas, Texas** Apply later Apply...

  • AM Server, City Hall Bistro

    2 weeks ago

    Dallas, United States Adolphus Full time

    Job DescriptionJob DescriptionRecognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.This individual’s...