Call Center Customer Service Reps

2 months ago


San Antonio, United States MMC Group Full time

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today Apply to become a part of the MMC Team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

This role involves assisting customers with debit accounts, resolving inquiries, and navigating multiple computer systems efficiently. Key responsibilities include troubleshooting, recommending products, and delivering high-quality customer service. Candidates need at least six months of customer service experience, the ability to type 25 words per minute, and strong multitasking skills. A high school diploma or GED, along with good communication, teamwork, and self-motivation, are essential.

Job Description:

  • Support customers with their debit accounts.
  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work with customers to resolve inquiries.
  • Provide troubleshooting assistance to customers.
  • Ability to accept and implement coaching and feedback to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.
  • Ability to read and interpret documents.
Requirements:
  • Six months experience in providing customer service either via phone or in person.
  • Ability to type 25 wpm or more.
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Excellent telephone manner and listening skills.
  • The ability to relate to customers in a professional and courteous manner.
  • The ability to work in a team environment.
  • The ability to work under pressure.
  • The ability to sit for long periods of time.
  • Excellent attention to detail and multi-tasking ability.
  • Self-motivation to work under his/her own initiative.
  • Must have High School diploma or general education degree (GED).
  • Must be at least 18 years of age or older.

  • Customer Service Rep

    4 months ago


    San Antonio, United States Elmer's Home Services Heating & Air Conditioning Full time

    Are you ready to become the next customer service superstar at Elmer's Home Services? Located in the heart of Texas, we're seeking a full-time Customer Service Rep - CSR to join our vibrant office team. If you're passionate about delivering top-notch service and want to kickstart your career with a respected home services company, apply now and let your...


  • San Antonio, United States Bath Planet Full time

    Call Center Representative With more than 25 years in business, Bath Planet of San Antonio/Energy Home Pros is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center...


  • San Antonio, United States Mr Greens Produce Inc Full time

    Job DetailsJob Location San Antonio - San Antonio, TX Job Shift Graveyard DescriptionMr. Greens Produce is looking for highly motivated (Night Shift) Customer Service Reps!Apply Today! Must be Bilingual (English/Spanish) Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Texas. With deliveries 365-days a year,...


  • San Diego, United States Jerome's Furniture Full time

    To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides courteous and professional customer service to customers. Completes the E/ E rep Call Center, Representative, Customer Service, Delivery, Retail


  • San Antonio, United States Randstad Full time

    Randstad is currently seeking reliable and professional customer service reps in San Antonio, TX. This is a temp-to-hire opportunity with a reputable bank. We are seeking candidates with a high level of professionalism. Position: Customer Service Representative Location : San Antonio, TX Pay: $20/hr Shift Days/Hours: 24 hour call center; schedules given...

  • Customer Service Rep

    1 month ago


    San Diego, United States Ultimate Staffing Full time

    Position: Over the Phone CSR Rep Hours: Mon - Friday 7:30am - 4pm Duration: Temporary to Permanent opportunity Location: Rancho Bernardo Pay Rate: $22/hr A large company is growing their Customer Service department and looking for new team members! This team focuses on supporting current customers, offering support and ensuring using product features. To be...

  • Customer Service Rep

    1 month ago


    San Diego, United States Ultimate Staffing Full time

    Position: Over the Phone CSR RepHours: Mon - Friday 7:30am - 4pmDuration: Temporary to Permanent opportunityLocation: Rancho BernardoPay Rate: $22/hr A large company is growing their Customer Service department and looking for new team members! This team focuses on supporting current customers, offering support and ensuring using product features. To be...

  • Customer Care Rep

    2 months ago


    San Antonio, United States DOCUmation Full time

    Position Announcement Position:Customer Care Rep Department:Sales Reports To:Executive VP of San Antonio Salary grade:DOE FLSA Status:Full Time / Exempt/ Salary Location:San Antonio Responsibilities Responsible for conducting Account reviews Maintaining Customer contact and completing Customer Care Visits Managing and updating upgrade list for Sales Reps...


  • San Antonio, United States San Antonio Water System Full time

    The Customer Service Associate positively responds to routine account and/or service inquiries from San Antonio Water System's customers via phone, email, internet, or in person from a call center, department, or customer contact center. Answers ques Customer Service, Associate, Call Center, Service, Customer, Retail


  • San Diego, United States Randstad North America, Inc. Full time

    Our client is a leading healthcare company with an urgent need for appointment schedulers in San Diego, CA! This position is a 6-month assignment to start, but is likely to extend or convert to perm based on performance. This position is full-time (4 Customer Service, Call Center, Retail, Staffing

  • Call Center Agent

    3 weeks ago


    San Antonio, United States Inkspirenize Full time

    Position: Call Center Agent Location: San Antonio, TX Job Type: Full-Time Department: Customer Support About the Role We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional...


  • San Antonio, United States Broadway Bank Full time

    Position: Customer Service Center Representative|Division: Customer Service Ctr Work Days: Monday - Friday, & rotating Saturdays| Hours of Operation: Monday - Friday 9:00am - 6:00pm and Saturday's 9:00am - 1:00 pm Why Broadway Bank: We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management,...

  • Customer Service Rep

    2 weeks ago


    San Antonio, United States Waste Connections Full time

    We are looking for a High Energy Customer Service Representative to join the team at our location in San Antonio, Texas. Previous waste experience would be a huge plus! DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational...

  • Customer Service Rep

    3 weeks ago


    San Antonio, United States Waste Connections Full time

    We are looking for aHigh Energy Customer Service Representativeto join the team at our location inSan Antonio, Texas. Previous waste experience would be a hugeplus! DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems....

  • Call Center Agent

    1 month ago


    San Antonio, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Tulip Soft Comms Employment Type: Full Time Location: San Antonio, TX Compensation: $750 - $1,050 / week DescriptionJob Title: Call Center Agent Location: San Antonio, TX Company: Tulip Soft Comms Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering...


  • San Antonio, United States BCT Partners Full time

    Company Description BCT Partners is a diverse-led, multidisciplinary, international consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. Our mission is to harness the power of diversity, insights, and innovation to transform lives, accelerate equity, and create lasting change. BCT works with...


  • San Antonio, United States Marketing Consultancy Lab Full time

    Job Title: Call Center RepresentativeLocation: San Antonio, TX Company: Marketing Consultancy Lab Employment Type: Full-Time Job Summary: We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary...


  • San Francisco, United States Ajilon Full time

    Ajilon - JobID: D1EDDEC7-AFB3-4A2E-8503-D5DADEDD2306 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • San Antonio, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • San Antonio, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...