![Surgo Health](https://media.trabajo.org/img/noimg.jpg)
Associate Director/Director, Strategic Client Engagement
1 week ago
Job Description
Job Description Description We are looking for an experienced client and project manager who will drive the end-to-end management, execution, and growth of a portfolio of client engagements within pharmaceutical partners, including in the clinical trials space.
You will be the primary point person for our clients and responsible for understanding the key business problems they are trying to solve. You are critical to ensuring we deliver value to our clients, create long term relationships, and build products that meet client needs.
What you’ll achieve:
Own and manage relationships with clients.
You will be the front face of the engagement with clients delivering high quality client service, developing a deep understanding of their pain points, and helping them get the most value of Surgo’s products/data, including our existing clinical trials product and data assets.
Lead end-to-end client delivery.
You will design scopes of work, manage client onboarding, and lead cross functional teams to execute.
You will ensure that we impress at every interaction, build trust in our products/data,
develop proof points for our approaches, and keep and grow our first few clients.
Provide technical and managerial support to clients . This includes bringing technical knowledge on how to think about data strategically and build client use cases for our data and products. You will creatively brainstorm and solve problems with clients as a thought partner.
Grow Surgo’s business.
You will do this by identifying clients and opportunities, supporting pitches and proposals, and translating client needs to our product roadmap.
Develop compelling client pitches and presentations.
Summarize how our data and product solves particular client challenges for a variety of audiences.
About you:
Bachelor’s degree required
At least 5+ years of experience working in consulting within life sciences (Associate Director), 8+ years for Director.
Some experience working in clinical trials.
Strong client-focused project manager with excellent written, presentation, and verbal communication skills
Experience
translating quantitative data, analytics, and products to client needs
US healthcare and pharmaceutical industry expert with a deep understanding the players in the space and healthcare tech
Strategic thinker who can translates data
to solve client problems
Entrepreneurial mindset, self-motivated, and ability to thrive in a fast paced environment
Location: Headquartered in Washington, DC.
This role is ideally based in DC but potential to be remote friendly for the right candidate.
Travel: Some travel expected
Benefits
Fantastic, fun and collaborative colleagues; opportunity to solve tough challenges in healthcare
Ability to be entrepreneurial and tremendous opportunities for growth
Public Benefit Corporation with an impact and equity mission
Competitive compensation and health benefits
Generous PTO, 10+ holidays
Highly competitive 401K
3 months paid parental leave
Professional Development opportunities
Our hiring philosophy
We hire for passion and core competencies.
We look for problem-solvers and lateral thinkers.
We love it if you have done different things with your time.
If you think you are ideal for this position, write to us even if your experience doesn’t match all the requirements listed above.
Equal Opportunity and Diversity Policy
Surgo believes a diverse, inclusive staff makes a stronger team and more impactful organization and we are committed to building and developing this team and environment. Qualified people of all races, ethnicities, cultures, ages, sex, genders, sexual orientation, gender identities and expressions, languages, social class, marital status, religions, veterans status, and disabilities are strongly encouraged to apply.
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Washington, United States Surgo Health Full timeAssociate Director/Director, Strategic Client EngagementDepartment: Client Services Employment Type: Full Time Location: Remote - US Based Role Description We are looking for an experienced client and project manager who will drive the end-to-end management, execution, and growth of a portfolio of client engagements within pharmaceutical partners, including...
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Washington, United States Surgo Health Full timeJob DescriptionJob DescriptionDescriptionWe are looking for an experienced client and project manager who will drive the end-to-end management, execution, and growth of a portfolio of client engagements within pharmaceutical partners, including in the clinical trials space. You will be the primary point person for our clients and responsible for...
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Washington, United States Surgo Health Full timeJob DescriptionJob DescriptionDescriptionWe are looking for an experienced client and project manager who will drive the end-to-end management, execution, and growth of a portfolio of client engagements within pharmaceutical partners, including in the clinical trials space. You will be the primary point person for our clients and responsible for...
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