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Hotel Front Desk Supervisor-Full Time(Bettendorf)

4 months ago

Bettendorf, United States Caesars Entertainment Full time
Job Description

Supervise the daily operations of the hotel front desk to ensure guest have a favorable experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Complete team member schedules for the department.
  • Process incoming and outgoing reservations.
  • Ensure timely and friendly guest check-in/check-out process.
  • Set-up room blocks.
  • Verify transactions for accuracy and correct errors as needed.
  • Coach and counsel team members.
  • Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
  • Strong oral and written communication skills.
  • Microsoft Word and Excel experience
  • Ability to operate office equipment and multi-line phones.
  • Perform under pressure in an interruptive environment.
  • High School Degree or GED equivalent preferred.
  • Must be able to obtain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
  • Ability to stand for long periods of time.
  • Frequent pushing, pulling, bending and walking.
  • May be subject to smoking environment, moderate noise and bright lights.