Personal Banker

Why BNC?

We are not just colleagues, we are a TEAM. We CARE about YOU. At BNC National Bank, you will gain valuable career knowledge and skills while enjoying outstanding benefits, generous paid time off, and a positive work environment.

BNC National Bank employees work together to have fun while making a positive impact within our local communities. We strive to provide professional and friendly service while exceeding the expectations of our customers and our marketing and referral partners.

Salary

$17.00 - $19.00 per hour

**Salary is a range and depends on level of experience**

Benefits:

• Medical Insurance
• Health Savings Account/Flex Account
• Dental Insurance
• Vision Insurance
• 401(k) w/Company Match
• Company-Paid Life & AD&D Insurance Policy
• Unum Supplemental Plans
• Employee Assistance Program
• Generous Paid Time Off (120 hours per year)
• Paid Sick Time (48 hours per year)
• Paid Holidays
• Premium Checking Account
• Discounted Consumer Loans
• Tuition Reimbursement

Job Summary

As part of our consumer deposit and relationship management team, as a Personal Banker you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers' trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller functions as well as opening of new checking, savings, certificates of deposit, retirement and ODP accounts.

Essential Job Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

• Cultivate knowledge of products, services, and customer interests.
• Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
• Identify and promote products aligned with customers' financial and business needs.
• Efficiently open accounts, and accurately complete documentation to open and maintain accounts.
• Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
• Provide back-up support to branch with day-to-day operational transactions.

Schedule:

• Full-time, 40 hours per week
• 8 hour shift, Monday-Friday
• Rotating Saturdays at Bismarck branches (9am -12pm)

Qualifications

Skills & Behaviors

• Friendly and professional etiquette
• Customer service focused
• Excellent verbal and written communication skills
• Great multitasking and organizational skills
• Detail-oriented
• Ability to think critically, and to work well independently and as part of a team
• Additional business, sales, or communication education or training a positive
• Proficiency with Microsoft Office Suite

Motivations

• Inspired to perform well when granted the ability to set your own goals.

Experience

• One year experience and proficiency handling cash.
• Minimum one year experience providing a high level of customer service.
• Previous Bank Teller experience a bonus.
  
  • Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures
  • Experience promoting products and basic sales skills

Education

• High School Diploma (or GED) or better
• College education preferred

BNC National Bank is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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