Sr. Client Manager

3 days ago

Milwaukee, United States Optiv Full time

As a Senior Client Manager (Sr. CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts within Wisconsin. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist, and an Executive Advisory Director and services practices personnel as appropriate for your accounts.

Development of a multi-year strategic account management plan for your top accounts is a core and critical responsibility for the Sr. CM. You'll identify and understand your client's core business objectives and how they correlate to mitigating business and cybersecurity risk. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.

How you'll make an impact

  • Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.
  • Lead creation of multi-year strategic account management plans for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.
  • Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed gross margin target in excess of $2M annually.
  • Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.
  • Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.
  • Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.
  • Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
  • Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical , sales, client operations, etc.) within each assigned account.
  • Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.
What we're looking for
  • Minimum 5 years of experience as an individual contributor, selling Cybersecurity Solutions and Services in Wisconsin.
  • Strong, established relationships with Key Accounts and OEM partners in local territory.
  • Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.
  • Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.
  • Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.
  • Effective presentation, verbal and written communication skills.
  • Negotiation experience.
  • History of demonstrated achievement exceeding plan and expectations.
#LI-DC1

What you can expect from Optiv
  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)


EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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