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Customer Service

5 months ago

Sioux Falls, United States Get N Go Full time

** Customer Service - Blue Tide Car Wash - Sioux Falls - Part-Time**

**Job Category****:** Tunnel Car Wash **Requisition Number****:** CUSTO001224 Showing 1 location **Job Details**

**Description**

Responsible for providing an excellent customer experience to all customers using our facility. Ensure customer satisfaction by providing a clean, dry, shiny vehicle to the customer in a safe, fast, and friendly manner. Responsible for outside physical appearance of site, equipment maintenance, and chemical and supply inventories.

Hours for a part-time employee would be 4-6 hour shifts and can vary from opening, mid, and closing shifts. 15-30 hours a week. For example: 7am-11am, 11am-3pm, 3pm-7pm, 6pm-10pm, (and anything in between)

**ESSENTIAL JOB DUTIES:**

- Provide exceptional customer service to all customers.

- Suggest and up-sell wash products and plans to customers; assist customers with menu options and payment.

- Observe and maintain lane and tunnel flow; perform visual inspections of the condition of each vehicle prior to entering the tunnel.

- Processes point of sale transactions efficiently and with minimal error. Able to correct minor transaction errors. Safeguard cash; comply with cash and safe drops.

- Maintain and clean all areas of the car wash; maintain outside equipment and supplies.

- Perform preventive maintenance on the car wash equipment; notify management when malfunction occurs

- Work safely and report unsafe conditions or maintenance issues to management.

**KNOWLEDGE, SKILLS AND ABILITIES:**

- High School Diploma or Equivalent preferred; previous customer service or sales experience required.

- Good communication and interpersonal skills; customer service oriented.

- Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.

- Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.

- Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand/walk for long periods of time. Able to work outdoors in all weather conditions.

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