Room Attendant

4 weeks ago

Joplin, United States Hampton Inn Joplin Full time

Room Attendant

SUMMARY:

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

RESPONSIBILITIES:

  • Provide the highest quality of service to the customer at all times.
  • Ensure guest satisfaction through room cleanliness and attention to guest needs.
  • Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
  • After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
  • Set heating/cooling equipment and radio on proper settings.
  • Inspect room for maintenance needs and report on maintenance service requests.
  • Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
  • Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
  • Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) 
  • Deliver supply basket to laundry for restocking.
  • Maintain cart, linen room, and vacuum cleaner cleanliness. 
  • Turn in key and room status report to Guest Room Supervisor or front desk.
  • Know how to operate laundry equipment and maintain public area cleanliness.
  • Must wear proper uniform at all times in accordance with the Standards of Appearance. 
  • Have a thorough knowledge of emergency procedures.
  • Practice safety standards at all times.
  • Be able to move luggage, packages, or furniture weighing up to 40lbs.
  • Each associate will be required to follow the rules as found in the M&R Employee Handbook
  • Perform other duties as assigned by management, of which the employee is capable of performing

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