Order Entry Coordinator

3 weeks ago


Dallas, United States My Utilities Full time
Order Processing Coordinator

Full-Time, In-Office

WHO ARE WE?

My Utilities has revolutionized one of the most stressful processes - moving into a new home - by making it easy to select and establish all of the utility services customers need in their new home or apartment: electricity, internet, cable/tv, security, insurance, gas, and water. We have a super fun and intentional culture that focuses on people first. We care for our staff by keeping the workplace fun with happy hours, celebrating everything, and a random coffee run or two. We develop our team with intentional development plans and mentorship that help them hit their personal and professional goals.

WHAT'S THE JOB?
  • Support the MyUtilities sales team and our partners in a variety of administrative tasks while maintaining confidentiality at all times
  • Manage all aspects of the customer order from start to finish, handling any delays or issues
  • Communicate with customers to resolve problems and concerns in a courteous, professional, and timely manner
  • Optimize customer experience by serving as one of the main points of contact for requests or questions from clients, sales agents and company partners
  • Navigate various technology and websites to research information, complete orders and communicate with clients
Requirements

WHO ARE YOU?
  • You are a multitasker who thrives in a fast-pace environment while staying organized
  • You have a natural desire to serve and support those around you
  • You have excellent communication skills, ready to hop on a call or send a email at any time
  • You are able to perform under pressure, exercise time management and meet deadlines
  • You enjoy working on the computer and have basic computer skills [aka typing, spreadsheets, and etc]
  • You align with our core values which are: excellence in everything, client centric, team first, grit, integrity and innovation
  • You take ownership of your responsibilities in communicating with other team members
Benefits

WHY US?

This position is a full-time, in-office position in Dallas, TX, on a team full of fun personalities, lots of laughs and even more coffee and treats. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role. We are excited to play a part in your growth and development.
  • We want to see your face everyday - see you in the office
  • Your compensation is an annual salary
  • Paid time off (PTO) and paid holidays
  • Insurance: Health, Dental & Vision
  • No weekends or nights Our office is open Monday - Friday.


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