Service Manager or Engineer
3 weeks ago
Company Overview
Increase your chances of an interview by reading the following overview of this role before making an application.
The Company is a renowned global manufacturer and supplier of electrical equipment and products, aims to solidify its brand presence in the North American market.
Position Overview
The Service Manager will be responsible for reception of service calls/claims from customers both online and on-site and management of local Service partners. The Service Manager or Engineer will manage inventories for service parts, provide technical consultation for the customer’s and to communicate with HQ teams to address all service related issues, and manager/build databases for the services. The Service Manager or Engineer will provide engineering support for products and applications to sales channel personnel and key accounts. May also develop and/or deliver technical training to customers, distributors and LS personnel on relevant products.
Responsibilities
- Build and expand Local Service network and procedures for the company.
- Deal with customer’s service requirements.
- Build and manage big databases for service.
- Receipt service call for customers' claims both online and on-site.
- Manage Local Service partners and communicate with HQ department.
- Manage inventory for the service materials.
- Provide online and on-site application engineering and product consulting.
- Establish Service process and Service network for the company.
- Develop global Service specialists (requires technology and communication skills).
- Foster experts in Global SVC (Technology + Communication). • Provide technical phone and email support.
- Serve as one of the primary technical resources for all inquiries. Assist with product selection, cross referencing, etc.
- Provide feedback on factory documentation for the purpose of continuous improvement.
- Develop technical/application notes where applicable, detailing start-up procedures of new products.
- Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units. Products include Transformers, Switchgears, Circuit breakers, Swathes and Electrical products.
- Provide technical product training to customers.
- Produce white papers and app notes for publication in industry media.
- Deliver presentations to internal and external organizations or entities.
- Assist marketing with creation of technically based marketing collateral (e.g., Youtube videos)
- Perform other duties as assigned.
Requirements
- Bachelor’s degree or higher, Electrical Engineering or equivalent experience preferred.
- 3+ years’ experience with implementation of substation equipment installation/testing
- Experience with Power Transmission/Distribution equipment such as Transformers, Switchgears/Switchboards, Circuit breakers, Swathes and Electrical products and etc.
- Work experience in service for Electrical equipment and Power substations.
- Experience in service and testing switchgears.
- Experience in inspection and maintenance of Power substation
- Electrical-related Certifications
- Technical writing skills.
- Project management skills.
- Ability to operate effectively as part of a team.
- Customer service and phone skills.
- Professional, patient, positive, confident communication style and attitude.
- Ability to write and perform technical product and solution training for groups.
- Organization skills, i.e. for documents, demos, work area and time management.
- Bilingual in English and Korean required
-
Identity & Access Management Engineer - Remote
2 weeks ago
Sealy, United States Ryder Full timeJob Seekers can review the Job Applicant Privacy Policy by clicking HERE. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. () Summary The identity and access management (IAM) engineer position is a practitioner role working under the leadership of Information Security management. The IAM...
-
Site Reliability Engineer
3 weeks ago
Sealy, United States Pinnacle Group Full timeResponsibilities Check below to see if you have what is needed for this opportunity, and if so, make an application asap. We are looking for an operations engineer to join the Crypto Services SRE team. The Crypto Services SRE team is responsible for systems and services that support a vast number of both Apple’s internal services as well as services that...
-
Network Engineer
1 month ago
Sealy, United States Becker Wright Consultants Full timeJob Title: Senior Network Engineer Location: Austin, Texas Duration: 6 months contract-to-hire You could be just the right applicant for this job Read all associated information and make sure to apply. Job Overview: We are seeking a Senior Network Engineer with proven experience in SaaS networking and cybersecurity, particularly in Azure, AWS, and Google...
-
Quality Engineer
4 weeks ago
Sealy, United States Engtal Inc Full timePosition: Quality Engineer Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location: Austin, TX (on-site) Job OverviewOur client is seeking a Quality Engineer to ensure the reliability, safety, and performance of our autonomous surface vessels designed for the DoD. ResponsibilitiesOversee the...
-
Senior Sourcing Engineer
3 weeks ago
Sealy, United States Career Transitions Full timeSenior Sourcing Engineer Full Time On-Site Houston area Have you got what it takes to succeed The following information should be read carefully by all candidates. ***Company will provide relocation Our client, based in Houston, TX is a dynamic and innovative company dedicated to delivering high-quality products to our customers. We pride ourselves on our...
-
Quality Engineer
4 weeks ago
Sealy, United States Engtal Inc Full timePosition: Quality Engineer Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location: Austin, TX (on-site) Job Overview Our client is seeking a Quality Engineer to ensure the reliability, safety, and performance of our autonomous surface vessels designed for the DoD. Responsibilities ...
-
Professional Electrical Engineer
1 month ago
Sealy, United States Meade Engineering Full timeCompany Description: Is this your next job Read the full description below to find out, and do not hesitate to make an application. Meade Engineering is a leading engineering firm, we specialize in providing innovative and cost-effective solutions for data center builders, cloud providers, and developers of large construction projects. With years of...
-
Software Engineer
3 weeks ago
Sealy, United States LanceSoft Full timeNote:- No C2C only W2 for this position. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Minimum 5+ years of experienceThe Person:• As a Software Development professional you need to harness your experience in system-level development (device drivers, embedded systems) to serve as a...
-
Water Resources Project Engineer
3 weeks ago
Sealy, United States Jd Ross Energy Full timeWater Resources Project Engineer Location: Austin, TX (Can be located in Houston, San Antonio, or Dallas) Submit your CV and any additional required information after you have read this description by clicking on the application button. Job Summary: The Water Resources Project Engineer will be responsible for managing and executing various water resources...
-
Water Softening Engineer
2 months ago
Sealy, United States PureCalm Full timeWater Softening Engineer Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Location: Remote consulting or part-time Type: Consulting or part-time Company Overview: PureCalm is a pioneering startup dedicated to enhancing home water quality across the...
-
Civil Engineer
3 weeks ago
Sealy, United States Futures Consulting Full timeAustin based Civil Engineering company is seeking an experienced EIT Qualified applicants must have a minimum of 2 years experience in land development engineering - residential and site plan - including water, wastewater, streets and drainage. Experienced with HEC-HMS and HEC-RAS. Proficiency in AutoCAD mandatory. Knowledge of City of Austin and surrounding...
-
Infrastructure/Network Engineer
4 weeks ago
Sealy, United States Mastech Digital Full timeHi There, A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. My name is Rupanshu Rawat- Working as a Recruiting Manager In Mastechdigital. I wanted to reach you out for a job opportunity with one of our direct client’s and Leaders in Food Industry.Below is the JD,...
-
Senior Mechanical Engineer, Thermal Analysis
4 weeks ago
Sealy, United States Engtal Inc Full timeMy client is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. If you think you are the right match for the following opportunity, apply after reading the complete description. Job Overview...
-
Firmware Engineer
4 weeks ago
Sealy, United States Protingent Full timeJob Title : Firmware Engineer Location: Austin, TX (Onsite) Employment Type: Contract - 12 months Pay Rate: $45 - $50/hr Apply below after reading through all the details and supporting information regarding this job opportunity. Position Description: Protingent Staffing has an exciting contract opportunity for Firmware Engineer with our client located in...
-
Firmware Engineer
3 weeks ago
Sealy, United States Protingent Full timeJob Title : Firmware EngineerLocation: Austin, TX (Onsite)Employment Type: Contract - 12 monthsPay Rate: $45 - $50/hr Apply below after reading through all the details and supporting information regarding this job opportunity. Position Description : Protingent Staffing has an exciting contract opportunity for Firmware Engineer with our client located in...
-
Manufacturer Quality Engineer
6 days ago
Sealy, United States Hailiang Copper Texas Full timeJob DescriptionJob DescriptionFull job descriptionA Quality Engineer will support operations and project teams by providing statistical and technical support through direct testing of products and processes to ensure that we consistently meet our customers & requirements.Essential Functions: Responsible of Quality Control associated with the assigned product...
-
Senior Mechanical Engineer, Thermal Analysis
1 month ago
Sealy, United States Engtal Inc Full timeMy client is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. If you think you are the right match for the following opportunity, apply after reading the complete description. Job Overview...
-
Project Engineer
2 months ago
Sealy, United States Skybeck Construction, LLC Full timeSkybeck Construction is looking for competitive and resourceful individuals who thrive in a fast-paced environment that demands precision and attention to detail. This position will provide challenging opportunities to grow individually with an experienced construction team. Read all the information about this opportunity carefully, then use the application...
-
SAP Performance Engineer
4 weeks ago
Sealy, United States ClifyX Full timeJob Title: SAP Performance Engineer Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Work Location: Austin, TX/Santa Clarita, CA (Remote) Contract duration: 6+ Months Job Details: 15+ years of performance engineering experience or equivalent knowledge in Software...
-
Senior Mechanical Design Engineer
1 month ago
Sealy, United States Connect Tech+Talent Full timeSenior Mechanical Design Engineer Location: In Office / Austin, Texas Full-Time/Direct hire Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Position Summary: This is a unique and important opportunity for a Sr Mechanical Design Engineer to contribute to the design, development and support...