Customer Service Associate

4 weeks ago


Raleigh, United States Workplace Options Full time

**Customer Service Associate - Hybrid**

Full time | Workplace Options | United States

Posted On 11/29/2021 Industry Customer Service **Job Description**

Workplace Options is the world's largest integrated employee support services and work-life provider. Drawing from an international network of credentialed providers and professionals, we provide world-class employee support and work-life services, referrals and consultation on a variety of issues ranging from dependent care, legal and financial issues, stress management, EAP counseling, and wellness. Our service centers located in Raleigh, NC, London, Toronto, Dublin, Lille, Paris, Panama, India, Portugal, Tokyo, and Singapore reach out to over 64 million employees in 100,000 organizations across more than 200 countries and territories.

**Description:**

The Customer Service Associate locates training providers that facilitate webinars or in-person presentations for employees in their local area. This would be a hybrid position with a mixture of home and office working days.

**Responsibilities:**

* Collaborate with the Global Learning Solutions Team.

* Receive and process Global training requests by p erforming searches for training providers based on request and need for training.

* Conduct brief interviews via phone with potential trainers.

* Send and collect necessary documents from new trainers. Upload new information and maintain existing records.

* Assist in projects to recruit qualified trainers with a focus on target locations.

* Complete ad hoc projects or tasks as assigned by management.

**Requirements**

* Fluent in Spanish preferred

* Bachelors or Associates Degree

* A basic knowledge of Microsoft Office products.

* Well-honed web research skills.

* An effective communicator with excellent interpersonal skills.

* Organized with the ability to manage multiple deadlines in an efficient and productive manner.

* Collaborative nature.

**Benefits**

On-site 24/7 gym access

Wellness rewards

Subsidized Personal Training

Global Travel Opportunities

Close proximity to Downtown Raleigh and I-440

Company sponsored volunteer opportunities with local non-profits

Access to EAP Benefits

{{getI18n('Description')}} {{unescape(getI18n('zr.eeo.questionnaire.portal.description.mail'))}}

{{getI18n('zr.eeo.questionnaire.portal.maintitle')}} {{getI18n('Description')}}

{{unescape(getI18n('zr.eeo.questionnaire.portal.description.mail'))}}

{{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{getI18n('crm.auditlog.skillset')}} {{getI18n('crm.sme.skill.list.head.experience')}} {{getI18n('crm.sme.skill.list.head.last.used')}} {{getI18n('crm.sme.system.skill')}} {{getI18n('crm.auditlog.skillset')}} {{getI18n('zr.skillset.proficiency')}} {{getI18n('crm.sme.skill.list.head.experience')}} {{getI18n('crm.sme.skill.list.head.last.used')}} {{getI18n('zr.candidateportal.skillname.mandatory')}} {{getI18n('zr.candidateportal.skillname.unique')}} {{getI18n('zr.cl.iam.error.morethanmaxlength',255)}} {{getSkillProficiencyFromLevel(skill.body.level,'i18n')}} {{getI18n('crm.contactus.option.None')}} {{getI18n('crm.sme.skill.level.master')}} {{getI18n('crm.sme.skill.level.intermediate')}} {{getI18n('crm.sme.skill.level.beginner')}} {{if(skill.body.exp,getI18n('crm.indeed.workexp.years',skill.body.exp),getI18n('-None-'))}} 1 {{getI18n('crm.year.lower')}} {{getI18n('crm.indeed.workexp.years',exp)}} {{if(skill.body.lastUsed,skill.body.lastUsed,getI18n('-None-'))}} {{getI18n('crm.contactus.option.None')}} {{year}} **{{getI18n('crm.sme.refine.suggested')}}**

* {{suggSkill}}

{{getI18n('zr.candidateportal.add.skills')}} {{getCombinedSkillNames(skills,30,is_skill_name_double_encode)}}

* {{if(is_skill_name_double_encode,getTextContentFromHTML(unescape(skill.name)),skill.name)}}

{{getI18n('zr.skillset.proficiency')}} - {{getSkillProficiencyFromLevel(skill.level,'i18n')}}

{{getI18n('Experience in years')}} - {{skill.exp}}

{{getI18n('crm.sme.skill.list.head.last.used')}} - {{skill.lastUsed}}

{{initializeFilterSkillsLength()}} {{initializeFilterSkillsLength()}} {{increaseFilterSkillsLength()}} * {{trimContent(skill.name,25)}} {{skill.name}}

* +{{arithmetic(getFilterSkillsLength(skills),num_tags,'-')}}


  • Customer Service

    12 hours ago


    Raleigh, United States JTI Inc Full time

    We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But our business isn't just business. Our...


  • Raleigh, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Creedmoor & Strickalnd 8357 Creedmoor Road Raleigh, NC 27613 franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member...

  • Customer Service

    18 hours ago


    Raleigh NC, United States JT International S.A. Full time

      We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries. But our business isn’t just...


  • Raleigh, United States Buildwithbmc Full time

    Customer Service Rep Tracking Code 19310-376 Job Description If youd like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply. At BMC, the Customer Engagement Sales Representative facilitates, executes, and resolves activities related to inbound e-commerce sales, account activation...


  • Raleigh, United States Batteries Plus Bulbs Full time

    **$500 Hiring Bonus** **Retail Sales Associate/Customer Service** **Batteries Plus,** the nation's largest growing battery and light bulb franchise, is currently searching for full time customer oriented individuals at our Raleigh, NC (Garner) location. Our stores offer national brands at exceptional value. Our Trusted Advisors provide knowledge and offer...


  • Raleigh, United States Kestra Financial Independent Advisor Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...


  • Raleigh, United States Service Company Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance Are you interested in working for a company that makes a difference in peoples lives? Do you want to work for a company that values its employees and supports professional development?A Day in the Life of a Customer Care Coordinator:Customer...


  • Raleigh, United States Service Company Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance Are you interested in working for a company that makes a difference in peoples lives? Do you want to work for a company that values its employees and supports professional development?A Day in the Life of a Customer Care Coordinator:Customer...


  • Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...


  • Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...


  • Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...


  • Raleigh, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionWho We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our...


  • Raleigh, United States Duke University Full time

    Depending on the size of the entity and department structure, Level I and Level II may be combined. Level I Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash p Food Service, Associate, Customer Service, Service Manager, Food, Operations, Retail, Healthcare


  • Raleigh, North Carolina, United States JT International S.A. Full time

    We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries.But our business isn't just business. Our business...


  • Raleigh, North Carolina, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Creedmoor & Strickalnd 8357 Creedmoor Road Raleigh, NC 27613 franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member...


  • Raleigh, North Carolina, United States Massage Envy Full time

    Overview: Where Better Careers Begin!   Do you have a passion for helping others? At the Massage Envy Creedmoor & Strickland franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...


  • Raleigh, North Carolina, United States Massage Envy Full time

    Overview: Where Better Careers Begin!   Do you have a passion for helping others? At the Massage Envy Oberlin franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness...


  • Raleigh, North Carolina, United States Massage Envy Full time

    Overview: Where Better Careers Begin!   Do you have a passion for helping others? At the Massage Envy Oberlin franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness...


  • Raleigh, United States CORT Business Services Corporation Full time

    CORT Furniture Rental is hiring immediately for a full-time Customer Service Representative in Raleigh, North Carolina. This is an onsite position that will report to the office each day. The Customer Service Representative provides customer service Customer Service Representative, Customer Service, Representative, Processing, Manufacturing, Retail


  • Raleigh, United States Piedmont Service Group Full time

    Job DescriptionJob DescriptionBuildings Services - Energy Efficiency InternshipWhat you will doWe are currently seeking a student intern to join our Team for a summer 2024 internship. Our training program will give you the opportunity to demonstrate customer focus and prepare you to succeed in the building services industry. In this program you will have a...