Team Member Training Ambassador

3 months ago


Shelbyville, United States PMC SMART Solutions Full time

Job Type

Full-time

Description

  • Do you want to be the catalyst that drives the team's success through effective training?
  • Are you excited to create engaging learning experiences that inspire growth?
  • Are you skilled at making learning fun and impactful?
  • Are you aligned with our Core Values of Care Deeply, Quality First, Get It Done, SMART Solutions, and Shared Success?
If these answers are a resounding YES, then this might be a perfect role for you

Who is PMC SMART Solutions?

PMC is a privately held, globally-recognized, award-winning contract manufacturer that provides life-saving medical devices and safety-enhancing automotive components to a broad base of international, market-leading OEMs and Tier One customers.

PMC offers services from design for manufacturability and program management through injection molding, full assembly, packaging and sterilization management, focusing on precise-tolerance, intricate devices and components. For its medical customers, PMC operates under ISO 13485 certification, FDA registration and runs state-of-the-art, certified Class 8 (100,000) clean rooms. PMC also maintains an IATF-16949 certification in support of our automotive business.

PMC is a certified Women-Owned Business Enterprise, offering a comprehensive range of services while supporting global OEMs' supplier diversity goals.

What would you look forward to in this role?
  • Responsible for ensuring the efficiency and skill development of Production Team Members in our Medical department.
  • Collaborating with the Training and Development Manager and the Operations team to design and develop comprehensive training programs for Production Team Members.
  • Facilitate hands on training sessions to familiarize new hires with product, equipment, and processes.
What key responsibilities would you assume in this role?
  • Create and maintain training materials, work instructions, and visual aids that align with standard operating procedures, cGMP and Safety guidelines.
  • Provide constructive feedback to operators and work with them to address any identified areas for improvement.
  • Partner with Shift Supervisors to review and approve final training records, administer competency tests, and provide recommendation on transition to the next level for the team member's role.
  • Identify Skill gaps and partner with the Shift Leads, Business Unit Managers HR and Training and Development Manager to develop targeted training.
  • Act as a liaison between the production floor and the training department to facilitate effective communication.
  • Facilitate a positive overall experience for new hires.
  • Develop and promote positive working relationships with all Manufacturing.
  • Accurately maintain all required training documents and records.
Requirements

What is needed to thrive in this role?
  • Ability to convey information clearly and engage with team members and management effectively.
  • Flexibility to support the training needs across all three shifts.
  • Flexibility to adjust training methods and materials based on the audience's needs and learning styles.
  • The ability to remain calm and supportive, especially when participants struggle with concepts.
  • A genuine enthusiasm for sharing knowledge and helping others grow.
  • Ability to provide constructive feedback to help participants improve and grow.
  • Strong computer skills - Microsoft Office
  • Excellent written and verbal communication skills


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