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Director, Patient Care- Ambulatory Services
4 weeks ago
Additional Information About the Role
Director, Patient Care- Ambulatory Services at Barnes Jewish Hospital
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.
Preferred Qualifications
Role Purpose
The Director of Ambulatory Services Patient Care is responsible for directing staff and programs in the Ambulatory Services department as well as providing leadership and oversight to Ambulatory Clinical Managers.
Responsibilities
Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Responsible for developing and maintaining effective relationships with Medical Directors and WUSM leaders while establishing dyad models of care.
Develop and implement clinical standards and guidelines for the department and its programs, including collaborating with physician leaders and patient experience team to meet patient experience targets.
Responsible for ensuring the delivery of safe, quality care in all Ambulatory clinical areas by maintaining appropriate staffing models and staffing ratios and internal controls that impact regulatory compliance.
Effectively coach employees toward improved performance. Address problems by providing timely performance feedback on an ongoing basis. Identify ways for further employee skill development.
Monitor key performance indicators and quality metrics, and identify nursing-sensitive indicators for ambulatory services.
Minimum Requirements
Education
Master's Degree
- Nursing/Healthcare related
Experience
10+ years
Supervisor Experience
5-10 years
Licenses & Certifications
RN
Preferred Requirements
Education
Doctorate
- Nursing
Supervisor Experience
10+ years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
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