Food Runner

2 months ago

Atlanta, United States Aparium Hotel Group Full time
Position: Food Runner Location: Atlanta, GA
Job Id: 121 # of Openings: 0 FOOD RUNNER Reports to: Restaurant Manager, position is Non-Exempt THE ROLE The Food Runner reports to the Food and Beverage Manager. Food Runner responsibilities include but not limited to bringing food to our customer on a timely matter. They will also be in charge of cleaning the table and making sure guests needs are meet. This position will interact with everyone in the hotel so you must have strong and adaptable interpersonal skills, meaning you can get along with anyone. Another key need for this role is their ability to organize and be strategic when food items are being brought to the customers. WHAT YOU WILL DO
  • Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties
  • Complete opening and closing side work as assigned and have all tables set according to standard
  • Present menus and explanations for all menu items as well as specials of the day
  • Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
  • Recognize and address potential intoxicated, disruptive or undesirable guests
  • Stock linen, china, silver and glassware for service
  • Keep accurate control of guest checks, credit vouchers, currency and posting procedures
  • Record all guest charges, gratuities and cash transactions accurately
  • Set up orders on trays and tables and transport them to guest floors and rooms.
  • Respond properly in any hotel emergency or safety situation
WHAT YOU WILL NEED:
  • Must have a high school education or equivalent experience
  • Fluency in English both verbally and non-verbally
  • Minimum of 1 years of food and beverage experience
  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
  • Ability to roll and/or carry tables and chairs
  • Ability to lift over 35lbs when carrying food trays to the customers
  • Standing and walking is continuous for 4-5 hours at a time
WHO WE ARE Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate. With a fascinating history dating back to 1923, Hotel Granada has witnessed Atlanta's rise as a dazzling southern destination. At the heart of the 120-room hotel lies a lively and quaint courtyard, serving as an all-day dining and drinking destination for museum goers, locals, and hotel guests alike. Descend downstairs to discover an elevated and enchanting cocktail bar, where a carefully crafted drinks program promises a taste of perfection, positioning it to quickly become one of Atlanta's most sought-after spots. Hotel Granada invites guests to embark on a timeless escape, where the allure of the past meets the comforts of modernity. Whether you seek solace in history, appreciate exquisite design, or simply yearn for a delightful experience, Hotel Granada promises an unforgettable journey where the past and present unite. The hotel is managed by Aparium Hotel Group. Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World's Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
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