Director, Data Operations, Loyalty
2 weeks ago
Marriott
Director, Data Operations, Loyalty
Bethesda ,
Maryland
Apply Now
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management
JOB SUMMARY
The Director, Data Operations will be responsible for developing and maintaining the data infrastructure and capabilities to support insights and program needs for the Loyalty domain. This role will work with business, analytics, data science, technology and discipline stakeholders to understand data requirements, and then design, develop and deliver solutions. The director will provide technical and strategic consulting to enterprise-wide data projects and outline system and business process changes needed to improve the quality of data and data user experience. This role will also play a key role in the areas of data governance, technology evaluations and enterprise-wide data initiatives.
CANDIDATE PROFILE
Education and Experience Required
4-year degree from an accredited university in Computer Science, Information Technology, Business Administration, or quantitative discipline
Seven or more years’ of relevant work experience in data engineering, data analytics, and/or business intelligence
Experience in delivering enterprise-wide data engineering and transformation solutions
Experience working with modern cloud data technologies
Experience leading cross-functional teams to develop data solution roadmap
Deep knowledge of how to generate value from ingestion to transformation and integration to delivery via reports, analysis and data products
Demonstrated ability to understand and make connections between business strategy, data, and technology
Proven track record of applying new technologies to solve complex business problems
Proficient in project delivery methodologies including Agile frameworks
Demonstrated ability to innovate and think outside of the box
Experience working with reporting and visualization tools
Experience working with ML use cases
Education and Experience Preferred
2-year graduate degree from an accredited university in Business Administration or quantitative
Experience working with reporting and visualization tools
Experience working with ML use cases
Python knowledge is desired
Knowledge of ETL and Data governance tools
Good understanding of AI/ML concepts
Knowledge of hospitality-specific data such as Loyalty, customer and transitional data
CORE WORK ACTIVITIES
Provide leadership, consulting and data expertise to achieve the goals for Data Operations and business stakeholders
Work with business and technology to develop and deploy an effective data infrastructure
Oversee data strategy and data initiatives to ensure they are in line with overall discipline goals and long-term enterprise strategies
Effectively prioritize the implementation of data, reporting, analysis and infrastructure projects to meet the demands of various stakeholders
Manage vendors/technical staff to build the infrastructure to support data solutions
Oversee development of systems and technologies that reduce manual processes and data quality issues
Partner with business leadership to secure funding for critical enterprise-level program and projects
Managing Responsibilities with Stakeholders
Develop and maintain effective relationships with both internal and external stakeholders across the organization. Foster a positive climate to build effective teams that are committed to organizational goals and initiatives.
Update stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback. Engage leadership to develop and execute action plans to address gaps.
Assist direct reports with building and maintaining stakeholder relationships as business partnerships.
Managing Profitability
Analyze service issues and identifies trends.
Work with teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
Review and audit expenses.
Managing Revenue Goals
Monitor performance against budget.
Review reports and financial statements to determine operations’ performance against budget.
Coach and support team to manage expenses and controllable expenses.
Managing and Conducting Human Resources Activities
Interview and hire employees.
Promote the fair and equitable treatment of employees.
Foster employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.
Incorporate customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
Set goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.
Solicit employee feedback.
Utilize an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
Promote adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Conduct annual performance appraisal with direct reports according to Standard Operating Procedures.
Champion change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Identify talents of direct reports and their teams and assists with their growth and development plans.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
#J-18808-Ljbffr
-
Director of Delivery Operations
6 days ago
California, United States FLOWER CO. Full timeFLOWER CO. is looking for a Director of Delivery Operations to lead strategic initiatives towards strengthening our efforts and ensuring long-term growth and sustainability. The Director is responsible for the overview, evaluation, and execution of inventory policies and procedures. This role will bring thought leadership and a strategic mindset toward...
-
Director Data Analytics
6 days ago
California, United States Ankura Full timeAnkura is a team of excellence founded on innovation and growth.Practice Overview:Ankura's Data & Technology Practice includes client services in the areas of Analytics & Data Strategy, eDiscovery & Cyber Security. Our Data & Technology team helps our internal and external customers design, execute and test cutting edge solutions in each of our respective...
-
Director of Operations
2 weeks ago
California, United States Cheer Home Care, LLC. Full timeDescription: Are you looking for a position that allows you to make a difference in the lives of the aging population? Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days. As the Director of Operations for Cheer Home Care you...
-
Director of Operations
2 weeks ago
California, United States Cheer Home Care, LLC. Full timeDescription: Are you looking for a position that allows you to make a difference in the lives of the aging population? Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days. As the Director of Operations for Cheer Home Care you...
-
Director, Data Science
3 days ago
California, United States Walmart Full timeAbout The Walmart Marketplace Decision Management Team Walmart’s Decision Management Team supports the growth of the e-Commerce Marketplace program through the practical application of data science and advanced analysis to optimize risk decision strategies. This includes data analysis, advanced statistics, case investigation and application of...
-
Director of Accounting Operations
1 month ago
California, United States Icon Media Direct Full timeWe are seeking a dynamic and forward-thinking leader to fill the role of Director of Accounting Operations at our media buying company. As a key member of our team, you spearhead the oversight of accounting operations, directly impacting Accounts Receivable, Accounts Payable, and Media Airings, which collectively include a dedicated team of 9 individuals....
-
Director of Operations
2 weeks ago
California, United States Kimco Staffing Full timeGrowing distribution center located in the City of Orange, CA is looking for an experienced Director of Operations to add to their team. This is a full time, permanent position with an established ecommerce company. Excellent compensation and benefits package. OVERVIEW: Lead all warehouse operations, including inbound, outbound, and fleet delivery. Set goals...
-
Director of Operations
2 weeks ago
California, United States Kimco Staffing Full timeGrowing distribution center located in the City of Orange, CA is looking for an experienced Director of Operations to add to their team. This is a full time, permanent position with an established ecommerce company. Excellent compensation and benefits package. OVERVIEW: Lead all warehouse operations, including inbound, outbound, and fleet delivery. Set goals...
-
Data Architect
7 days ago
California, United States Cisco Full timeCisco Supply Chain plays a critical role delivering profitable growth and strategic outcomes for Cisco’s customers, shareholders, and business units. Our highly engaged organization excels in a fast-paced environment, continually transforming the way we work to be one step ahead of the ever-changing world around us. Supply Chain Transformation (SCT) is an...
-
Director Business Intelligence
3 days ago
California, United States EVolt Recruitment Full timeEVolt are seeking a seasoned and adept Manager / Director of Business Intelligence and Data Analytics proficient in Tableau, Snowflake, and dbt, and possessing a solid grasp of the EV charging sector. As the Manager / Director of Business Intelligence and Data Analytics, your role will encompass spearheading and implementing data analytics endeavours to...
-
Cluster Director of Operations
7 days ago
California, United States Italian Hospitality Collection Full timeItalian Hospitality Collection | Permanent Cluster Director of Operations We are recruitingfor a Cluster Director of Operations for Chia Laguna Resort, which iscomposed of three hotels: Conrad Chia Laguna Sardinia , Baia di Chia Resort Sardinia Curio Collection byHilton and the 240 room Hotel Village. Conrad, is one of three luxurybrands within Hilton,...
-
Cluster Director of Operations
7 days ago
California, United States Italian Hospitality Collection Full timeItalian Hospitality Collection | Permanent Cluster Director of Operations We are recruitingfor a Cluster Director of Operations for Chia Laguna Resort, which iscomposed of three hotels: Conrad Chia Laguna Sardinia , Baia di Chia Resort Sardinia Curio Collection byHilton and the 240 room Hotel Village. Conrad, is one of three luxurybrands within Hilton,...
-
Director of Tasting Room Operations
6 days ago
California, United States Tasting Room Expo Full timePosition Summary: The Director of Tasting Room Operations provides leadership and engagement for Tasting Room Managers, hospitality team members, and guest service at Boisset properties. With innovation and a future-forward mindset, sales performance for all properties is a key focus in this position. The Director will collaborate with marketing and...
-
Medical Director
1 month ago
California, United States Meet Full timeTitle: Senior Medical Director, Clinical Development Description: The Senior Medical Director, Clinical Development is a vital contributor to clinical development programs, overseeing study-specific activities, collaborating with cross-functional teams, and supporting regulatory activities. Responsibilities include protocol design, data analysis,...
-
Director of Medical Writing Projects
3 days ago
California, United States EVolt Recruitment Full timeEVolt are seeking a seasoned and adept Manager / Director of Business Intelligence and Data Analytics proficient in Tableau, Snowflake, and dbt, and possessing a solid grasp of the EV charging sector. As the Manager / Director of Business Intelligence and Data Analytics, your role will encompass spearheading and implementing data analytics endeavours to...
-
Senior Director, Privacy
5 days ago
California, United States Marriott Full timeMarriott Senior Director, Privacy Bethesda , Maryland Apply Now Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Senior Director, Privacy will promote and support a culture of ethics and compliance at Marriott by leading the Global Privacy Office’s key Operational and Strategic Initiatives portfolio including,...
-
Director, Accounting
2 weeks ago
California, United States Marriott Full timeMarriott Director, Accounting Bethesda , Maryland Apply Now Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Corporate Financial Accounting (“CFA”) is a headquarter-based accounting department responsible for the accounting and reporting relating to Marriott’s investment, development, joint venture, foreign...
-
Director, Financial Planning
2 weeks ago
California, United States Sanmanuel Nsn Full timeDirector, Financial Planning & Analysis page is loaded Director, Financial Planning & Analysis Apply locations Highland, CA time type Full time posted on Posted 2 Days Ago job requisition id R0012630 The Director, Financial Planning and Analysis (FP&A) works under the direction of the Vice President, Financial Planning & Analysis, and is responsible for...
-
Director, Financial Planning
2 weeks ago
California, United States Sanmanuel Nsn Full timeDirector, Financial Planning & Analysis page is loaded Director, Financial Planning & Analysis Apply locations Highland, CA time type Full time posted on Posted 2 Days Ago job requisition id R0012630 The Director, Financial Planning and Analysis (FP&A) works under the direction of the Vice President, Financial Planning & Analysis, and is responsible for...
-
Director of Capital Raising
3 days ago
California, United States Macdonald & Company Full timeMacdonald & Co. has been exclusively tasked with appointing a Director of Capital Raising for a leading investment manager and lending platform in Los Angeles, CA. This dynamic organization already operates across the West and is now seeking a Director of Capital Raising for the Los Angeles area. The chosen candidate will be instrumental for driving sales...