CSR/Dispatch Lead
2 weeks ago
CSR/Dispatch Lead at R & T Yoder Electric, Plumbing & HVAC Inc Must have at least 2 years of experience using Service Titan. Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time.
Good customer communication is a must. This hands?on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor. As a CSR/Dispatch Lead, you will earn a competitive wage up to $60,000/yr, depending on experience. Plus, we offer a $300 sign?on bonus You will also be eligible for generous benefits including health, vision, dental, life insurance, a 401(k), 2 weeks of paid time off (PTO) that increases based on time of service, 5 paid sick days, paid holidays, monthly bonus opportunities, and uniforms for qualified applicants.
If this sounds like the opportunity that you've been looking for, please fill out our initial 3?minute, mobile?friendly application.
Duties
To Include Onboarding new customers and jobs via good phone customer service Assist Project Managers in scheduling of field production labor Assist Technicians with job, material, and customer solutions Assist with permitting tasks Work with production, purchasing, and management staff as a team to bring projects from conception to completion. Perform other duties as assigned. About R & T Yoder Electric, Inc We are a family?owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season Our team enjoys a spring in?service training with catered lunch and games, a summer family event, a fall bonfire/hayride, and a winter Christmas party In addition to our fantastic company culture, we offer competitive compensation and benefits.
Qualifications
At least 6 years of experience as a CSR/Administrative Assistant At least 4 years of experience in the construction industry At least 2 years of experience using Service Titan Valid driver's license and a good driving record Ability to pass a background check and drug test Salary: $50,000 - $60,000 per year. Seniority level: Mid? Senior level Employment type: Full?time Job function: Other Industry: Construction #J-18808-Ljbffr
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