Customer Service Representative Call Center
2 weeks ago
Customer Service Representative Call Center (Bilingual) Join to apply for the Customer Service Representative Call Center (Bilingual) role at CentroMed. Company Overview CentroMed is a 501(c)(3) non?profit organization that provides primary care through Federally Qualified Health Centers (FQHCs) across San Antonio and New Braunfels. Founded in 1971, CentroMed delivers culturally competent health and dental services to all populations, regardless of income. Our mission is to improve lives with high?quality, compassionate care. Job Summary As the primary point of contact for patients calling the El Centro del Barrio clinics, the Customer Service Representative (CSR) will schedule and manage appointments, answer general inquiries, and keep patients informed. The CSR uses the practice management system to locate patient records, creates and reschedules appointments, makes reminder calls, and escalates questions as needed. The CSR also reinforces fore?sight policies and participates in quality improvement programs during regular business hours. Provide excellent customer service and achieve first?call resolution whenever possible. Complete calls efficiently while maintaining high service quality. Access patient accounts in the practice management system using names, birth dates, SSN, or account numbers. Schedule, reschedule, and cancel appointments per established protocols for medical, obstetrics, dental, and behavioral health lines. Answer telephones using the approved script and identify the clinic. Demonstrate fundamental knowledge of insurance, especially Medicaid and CHIP, and eligibility programs. Make appointment reminder calls where automated systems do not reach patients. Maintain a professional appearance, including uniform and name tag. Show excellent attendance and punctuality. Meet department metrics and comply with the Employee Safety Handbook. Participate in the agencys quality improvement program. Work Monday?Friday 8?a.m.5?p.m. or Monday?Thursday 8?a.m.2?p.m. as scheduled. Perform other duties as assigned by the supervisor. Requirements Education High School Diploma or equivalent. Experience Prior experience in a health?care setting preferred. Previous call?center or customer?service role with strong clerical skills using computer and phone. Bilingual English/Spanish required. CentroMed is an equal?opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status. Seniority Level: Entry level Employment Type: Full?time Job Function: Other Industries: Hospitals and Health Care #J-18808-Ljbffr
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Call Center Customer Service Representative
3 weeks ago
San Antonio, United States Spectrum Association Management Full timeCall Center Customer Service Representative - (Inbound call center) Join to apply for the Call Center Customer Service Representative - (Inbound call center) role at Spectrum Association Management Call Center Customer Service Representative - (Inbound call center) 2 days ago Be among the first 25 applicants Join to apply for the Call Center Customer Service...
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Call Center Customer Service Representative
2 days ago
San Antonio, TX, United States Spectrum Association Management Full timeCall Center Customer Service Representative - (Inbound call center) Join to apply for the Call Center Customer Service Representative - (Inbound call center) role at Spectrum Association Management Call Center Customer Service Representative - (Inbound call center) 2 days ago Be among the first 25 applicants Join to apply for the Call Center Customer Service...
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Call Center Customer Service Representative
1 week ago
San Antonio, TX, United States Spectrum Association Management Full timeCall Center Customer Service Representative - (Inbound call center) Join to apply for the Call Center Customer Service Representative - (Inbound call center) role at Spectrum Association Management Call Center Customer Service Representative - (Inbound call center) 2 days ago Be among the first 25 applicants Join to apply for the Call Center Customer Service...
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Call Center Customer Service Representative
4 days ago
San Antonio, TX, United States Spectrum Association Management Full timeCall Center Customer Service Representative - (Inbound call center) Join to apply for the Call Center Customer Service Representative - (Inbound call center) role at Spectrum Association Management Call Center Customer Service Representative - (Inbound call center) 2 days ago Be among the first 25 applicants Join to apply for the Call Center Customer Service...
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San Antonio, United States AT&T Full timePremier Service ConsultantThis hybrid-remote position reports to our 1010 N. Saint Mary's St. San Antonio, TX 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location.This is your opportunity to be the voice of...
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San Antonio, United States San Antonio Staffing Full timePremier Service ConsultantThis hybrid-remote position reports to our San Antonio, TX location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T a global leader in communications and technology. As a member of our team, you'll...
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Customer Service Representative
2 weeks ago
San Diego, United States Ultimate Staffing Full timeCustomer Service Representative (Call Center) This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $20.00/hr - $22.00/hr Direct message the job poster from Ultimate Staffing Business Solutions Manager at Ultimate Staffing Position: Customer Service...
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Call Center Customer Service Representative
4 days ago
San Antonio, United States SpectrumAM Full timeIf you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you. We are looking for someone that thrives in fast–paced multitasking, which can solve complex problems quickly – with a smile!WHO IS SPECTRUM...
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Call Center Customer Service Representative
1 week ago
San Antonio, TX, United States SpectrumAM Full timeIf you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you. We are looking for someone that thrives in fast-paced multitasking, which can solve complex problems quickly - with a smile! WHO IS SPECTRUM...
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Call Center Customer Service Representative
2 weeks ago
San Antonio, TX, United States Spectrumam Full timeIf you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you. We are looking for someone that thrives in fast-paced multitasking, which can solve complex problems quickly - with a smile! WHO IS SPECTRUM...
