Customer Service Representative

4 weeks ago

Cape Coral, United States City of Cape Coral Full time
GENERAL STATEMENT OF JOB

SAFETY SENSITIVE: Yes - PD/P&R Only FINGERPRINTING REQUIRED: Yes

IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use SEE RESUME in any of the application fields.
*Pre-interview assessment/tests pertinent to the required job skills may be required.

THIS POSITION IS OPEN TO CURRENT CITY OF CAPE CORAL EMPLOYEES AND THE PUBLIC IS WELCOME TO APPLY.

About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits

  • Free city-paid employee health coverage, additional for spouse or family
  • City Employee Health & Wellness Center for healthcare services
  • 5 weeks Paid Time Off (sick & vacation)
  • 11 paid holidays
  • Pension plan
  • City-paid life and long-term disability insurance
  • Optional Vision and Dental Plans
  • Tuition reimbursement
  • Gym membership reimbursement
  • And much more
Qualifications
  • High School diploma/GED.
  • Two (2) years of experience in an office environment.

Key Responsibilities:
  • Provides public assistance via telephone, internet, e-mail, in person, or by mail. Directs people to appropriate entities for assistance. Completes forms and applications. Explains policies and procedures. Researches information and provides follow-up as applicable.
  • Verifies accuracy and completeness of all data and information received. Researches and provides verification on information requests.
  • Processes data and information received into a variety of formats specific to department or government agency requirements including database updates, reports, complaint cards, cash summaries, purchase orders, billing statements, forms, digital media, scanned images and applications.
  • Operates computer applications in transferring, tracking, transcribing and composing various documentation including division correspondence, memoranda, reports, spreadsheets, department logs and records.
  • Performs daily accounting tasks related to work performed, which include calculating, billing, purchase requisitions, receiving various fees and payments and balancing daily revenues.

QUALIFICATIONS
Please review the full job description by clicking on the link below. To apply for the position, close the job description window and then click on the "Apply" button to complete your application.

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

An Equal Opportunity Employer and Drugfree Workplace

  • Customer Service Representative

    2 weeks ago

    Cape Coral, United States Lee County Tax Collector Full time

    Job Type Full-time Description **Salary Information - Starting Hourly Rate of $17.50**Description Do you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role here at the Lee County Tax Collector. In this role, you will serve the community through helping with a variety of tasks, such as Motor...

  • Customer Service Representative

    2 days ago

    Cape Coral, United States Florida Perfection SW Full time

    Job Summary: **Responsibilities**: - Answer incoming customer calls promptly and professionally - Resolve customer issues, complaints, and inquiries with patience and empathy - Provide accurate information about products/services and company policies - Analyze customer needs and recommend appropriate solutions - Communicate effectively with customers to...

  • Customer Service Representative

    1 week ago

    Cape Coral, United States Caliber Collision Full time

    **JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when...

  • Customer Service Representative

    4 days ago

    Cape Coral, United States Caliber Collision Centers Full time

    Service CenterCape CoralJOB SUMMARYCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    3 days ago

    Cape Coral, United States Caliber Collision Centers Full time

    Service Center Cape Coral JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Surfside Outpatient Center -2441 Surfside BlvdCape Coral FL 33914Department: LPG Primary Care - SurfsideWork Type: Full TimeShift: Shift 1/9:30:00 AM to 6:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5%...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990Department: Rehabilitation Services - CCH OPWork Type: Full TimeShift: Shift 1/9:30:00 AM to 6:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5%...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:LPG Urology - Cape Coral -507 Del Prado Blvd SCape Coral FL 33990Department: LPG UrologyWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:CCH - Medical Office Bldg -708 Del Prado BlvdCape Coral FL 33990Department: LCH Cardiology Cape CoralWork Type: Full TimeShift: Shift 1/8:00:00 AM to 5:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5%...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:LPG Allergy and Immunology - Cape Coral -1435 SE 8th TerraceSuite B and CCape Coral FL 33990Department: LPG AllergyWork Type: Full TimeShift: Shift 1/7:30:00 AM to 5:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up...

  • Customer Service Representative

    1 week ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990Department: CH Complex Care CenterWork Type: Full TimeShift: Shift 1/7:00:00 AM to 7:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Pine Island LPG -1682 NE Pine Island RoadCape Coral FL 33909Department: LPG Family - Internal Med - Pine Island RoadWork Type: Full TimeShift: Shift 1/9:00:00 AM to 5:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including...

  • Customer Service Representative

    1 week ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Pine Island LPG -1682 NE Pine Island RoadCape Coral FL 33909Department: LPG Family - Internal Med - Pine Island RoadWork Type: Full TimeShift: Shift 1/9:00:00 AM to 5:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including...

  • Job Coordinator

    3 weeks ago

    Cape Coral, United States DESIGNED THEATRE VISIONS INC Full time

    Designed Theatre Visions is a audio/video, home automation and integration company seeking a full time experienced and motivated job coordinator/customer service representative to compliment a strong team dedicated to excellent quality of work. Since 2001, we have prided ourselves in the quality of work and customer service we provide. The ideal person for...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, United States City of Cape Coral Florida Full time

    IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may Customer Service Representative, Customer Service, Distribution, Utilities, Representative, Application,...

  • Customer Service Representative

    4 days ago

    Cape Coral, United States City of Cape Coral Florida Full time

    IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may Customer Service Representative, Customer Service, Public Works, Representative, Application, Retail

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States City of Cape Coral Full time

    SAFETY SENSITIVE: Yes - PD/P&R Only FINGERPRINTING REQUIRED: Yes IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide...

  • Customer Service Representative

    2 weeks ago

    Cape Coral, Florida, United States City of Cape Coral Full time

    SAFETY SENSITIVE: Yes - PD/P&R Only FINGERPRINTING REQUIRED: Yes IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide...

  • Customer Service Representative

    3 days ago

    Cape Coral, United States City of Cape Coral, FL Full time

    **GENERAL STATEMENT OF JOB**: - SAFETY SENSITIVE: Yes - PD/P&R Only FINGERPRINTING REQUIRED: Yes- - **Pre-interview assessment/tests pertinent to the required job skills may be required.** **THIS POSITION IS OPEN TO CURRENT CITY OF CAPE CORAL EMPLOYEES AND THE PUBLIC IS WELCOME TO APPLY.** **_About Us_** The City of Cape Coral is the seventh largest city...

  • PRN Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Lee Health Full time

    Location:Cape Coral Center for Women and Children -650 Del Prado BlvdCape Coral FL 33990Department: LCH Pediatrics - Page FieldWork Type: PRNShift: Shift 1/7:00:00 AM to 7:00:00 AMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryPRN role meaning no set hours or benefitsSet hourly rate of $18.75Can work around 4 to 8 hours a weekCape Coral locationThe...