Care Coordinator

3 weeks ago

Dana Point, United States Healthy At Home Caregivers Full time

Job Type Full-timeDescriptionAnswer potential client inquiries, perform in home assessments and conduct home visits to existing clients to ensure excellent care is provided and needs are met.Responsible for creating and updating care plan for clients. Coordinating with caregivers and family members while anticipating needs, solving challenges and addressing concerns that may arise between clients and caregivers.Work closely with our scheduling coordinator in maintaining client schedules to ensure the client and caregiver are matched based on preferences & qualifications.Assist with introductions and training for family members and clients as well as caregivers.Follow all office communication and documentation protocols and maintain confidentiality of all information pertaining to clients and employees.Phone support.Perform ad hoc tasks that may be assigned.Reach out to facilities, doctor's office, senior center etc. to establish referral sources. RequirementsHigh School graduate or equivalent. Bachelor's degree preferred.Minimum of one to three years of experience in a similar position strongly preferred.Positive, outgoing, detail oriented, must have strong organizational skills and ability to build strong relationships with clients and caregivers.Exceptional customer service, ability to problem solve and work in challenging situations and communicate effectively with concerned parties.Ability to communicate clearly, both orally and in writing.Knowledge of WellSky system preferred.Willingness to spend extended periods in the field with driving as a requirement.Ability to pass background checks, possess 2 valid ID's (passport, driver's license, or social security card), complete home care aide registration Salary Description 22-27/Hour

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