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Toyota Automotive Service Dispatcher
4 days ago
Job Location
Toyota Warwick - Warwick, RI
Position Type
Full Time
Job Description
Service Dispatcher
In this service role, you are responsible for dispatching work for technicians as well as maintaining daily schedules for the technicians.
Job Description:
- Dispatch service tickets to technicians, matching skill and certification required with appropriate technician.
- Maintain organization of special order parts.
- Prioritize repairs/maintenance based on customer need and parts availability.
- Sensitive to technician preferences, hours produced, skill level and strengths.
- Basic knowledge of automotive systems
- Prior experience working in Service Shop preferred but not required
- Ability to work in a fast-paced environment
- Detail orientated.
- Excellent communication skills and ability to adapt to changing work load.
- Multi-tasking skills
- Flexibility in work schedule
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
- A current valid driver's license and insurability rating is required
- Health, dental, life and disability insurance
- 401(k) with company match
- Flexible spending accounts
- Paid Time-Off
- Strong customer service experience
- Prior experience working in Service Shop preferred but not required
- Ability to work in a fast-paced environment
- Detail orientated
- Flexibility in work schedule
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