CIO or IT Director

Summary:
Manages the daily operations of the IT Department and works with the helpdesk, server administration, and network teams to resolve issues. Works on strategic plans, budget; and ensures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Job Duties:
Provides supervision and support to all areas of the department where service or assistance is needed; oversees activities of assigned department personnel.
Monitors staff in daily tasks, operations, and quality control; ensures the organization of assigned areas of the department, coordinating and prioritizing available resources.
Maintains advanced knowledge and awareness of financial industry technical status and trends.
Consistently apply superior decision-making techniques pertaining to the risk appetite of the bank.
Assumes responsibility for IT projects and prepares status reports for Senior Management.
Manages bank IT policies and procedures and oversees IT regulatory audits and examinations.
Maintains communications with vendors in the maintenance and purchase of equipment and accessories.
Co-chairs various internal IT committees, incident response, emergency/disaster, and business continuity teams.
Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the department including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
Manages Microsoft Azure, Active Directory, Office 365, and other cloud computing services.
Designs change management procedures, and creates documentation, diagrams, and custom reports.

Coordinates the installation, update, and security patching of equipment and programs, and prioritizes information security findings based on risk level.
Validates monitoring and testing of backups and servers, and maintains accurate and current documentation of systems, configuration settings, and data flow diagrams.
Reviews reports for appropriate resolution of issues concerning failed processes or outages.
Occasionally works after normal business hours on projects, maintenance, and outages.
Maintains a positive attitude; acts as a team player; treats people with respect; keeps commitments; Inspires the trust of others; works with integrity; upholds organizational values; accepts responsibility for own actions.
Follows policies and procedures; completes administrative tasks correctly and on time; supports the Banks goals and values; benefits the bank through outside activities.
Ensures the highest levels of information security are maintained to protect customers, bank assets and staff.
Assures audit compliance and procedure quality control through system review and recommends and initiates corrective actions; ensures processes follow Bank policies, procedures and state and federal regulations.
Associates degree in computer science and financial institution; IT-related experience
CISM and/or CISSP certifications preferred.

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