Client Banking Specialist

2 months ago

Creve Coeur, United States FirstBank Full time
Position Details

The Client Banking Specialist, is located in Creve Coeur, MO. This role may be called by many other names: Personal Banker, New Accounts Representative, Universal Teller but at First Bank, we choose to call you a "specialist" because that is what you are You are working to gain more training and skills to help clients with new accounts as well as other non-monetary transactions to meet their banking needs.

What You Will Be Doing

  • Provide Lobby Leadership and "choreograph" the interaction of the users. Engage clients as they enter the branch and learn about the purpose of their visit.
  • This role provides staffing assistance at our exciting Shrewsbury and Webster Groves branch locations.
  • Personalize the experience by introducing the technology to first-time ITM users.
  • Instruct the user on how to initiate an Interactive Teller session.
  • Role may involve working from multiple retail branch locations on a rotation or in sequence based on technology rollout and schedules.
  • Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
  • Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM/ITM network, Debit Card, and Client Contact Center.
  • Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
  • Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities.
  • Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
  • Ensuring continued relationships with our clients
  • Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders.
  • Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
  • Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
  • Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
  • Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the client. (In-Store) Should cultivate relationship with retail store associates.
  • Contributing to the Bank's efforts in reaching and surpassing its Community Reinvestment Act goals by participating in community service activities.
  • May provide additional staffing support and assistance in a designated "Hub" area
What Do You Need for this Position?
  • High School Diploma or Equivalent
  • Minimum of 12 months previous client service experience preferred
  • Previous cash-handling experience required
  • Previous banking experience strongly preferred
  • NLMS registration preferred
  • Developed customer service skills, including written and verbal communication
  • Ability to use a PC and alpha/numeric keyboard
  • Flexible work week schedule, which may include Saturdays
  • Multi-lingual, a plus
  • U.S. Military Veterans are encouraged to apply
About Us

Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.

Diversity

At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.

First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.

Additional Details

None

  • Traveling Banking Specialist

    2 months ago

    Creve Coeur, United States FirstBank Full time

    Position Details Come be part of an innovative and exciting team focused on helping people connect with solutions offered at First Bank. We are looking for individuals that enjoys using technology to share information to help clients save time, save money, and explore new ways to conduct day-to-day banking. This role will support branches regionally, based...

  • Traveling Banking Specialist

    2 months ago

    Creve Coeur, United States First Bank Full time

    Position DetailsCome be part of an innovative and exciting team focused on helping people connect with solutions offered at First Bank. We are looking for individuals that enjoys using technology to share information to help clients save time, save money, and explore new ways to conduct day-to-day banking. This role will support branches regionally, based on...

  • Traveling Banking Specialist

    4 months ago

    Creve Coeur, United States FirstBank Full time

    Position Details Come be part of an innovative and exciting team focused on helping people connect with solutions offered at First Bank. We are looking for individuals that enjoys using technology to share information to help clients save time, save money, and explore new ways to conduct day-to-day banking. This role will support branches regionally, based...

  • Bank Teller

    1 week ago

    Creve Coeur, United States First Bank Full time

    Position Details Come be part of an innovative and exciting team focused on helping people connect with solutions offered at First Bank. We are looking for...

  • Lockbox Remittance Specialist

    4 weeks ago

    Creve Coeur, Missouri, United States TEKsystems Full time

    Job Summary:The Lockbox Remittance Specialist is responsible for the accurate and timely processing and maintenance of customers' lockbox deposits. This role involves receiving and processing lockbox deposits from various commercial customers, sorting and opening batches of work, and processing corrections.Key Responsibilities:Receive and process lockbox...

  • Data Entry Specialist

    4 weeks ago

    Creve Coeur, Missouri, United States TEKsystems Full time

    Job Summary:As a Data Entry Specialist at TEKsystems, you will be responsible for performing data entry to log digital check data into the respective query on the screen. You will also sort bulk mail deliveries to determine which staging area the mail will be held in.Key Responsibilities:* Perform 10-key data entry to reflect deposit amount into the...

  • Pet Care Specialist

    3 weeks ago

    Creve Coeur, Missouri, United States 4-Legged Kids Inc Full time

    Job Summary:We are seeking a reliable and compassionate Pet Care Specialist to join our team at 4-Legged Kids Inc. As a Pet Care Specialist, you will be responsible for providing top-notch care to our furry clients, including walking, feeding, and administering medication. If you have a passion for animals and a commitment to excellence, we encourage you to...

  • Pet Care Specialist

    3 weeks ago

    Creve Coeur, Missouri, United States 4-Legged Kids Inc Full time

    About the Role:We are seeking a dedicated and compassionate Pet Care Specialist to join our team at 4-Legged Kids Inc. As a Pet Care Specialist, you will be responsible for providing top-notch care to our furry clients, including walking, feeding, and administering medication as needed.Key Responsibilities:Provide exceptional care to dogs and cats, including...

  • EH- Accounting Specialist

    3 days ago

    Creve Coeur, United States Ultimate Staffing Full time

    Ultimate Staffing is looking for an Accounting Specialist in the St. Louis Area! The Accounting Specialist is responsible for managing all financial accounts within the organization including Accounts Payable, Accounts Receivables. Ideal candidates would have 2-4 years of experience. Job Title: Accounting SpecialistLocation: St. Louis, MOSchedule: Mon- Fri,...

  • Financial Services Representative

    2 months ago

    Creve Coeur, United States Enterprise Bank and Trust Full time

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...

  • Customer Service Representative

    4 weeks ago

    Creve Coeur, Missouri, United States Enterprise Bank and Trust Full time

    Job Summary:The Customer Service Representative - Financial Services position at Enterprise Bank and Trust is responsible for delivering exceptional customer service and support for various banking transactions. Key responsibilities include handling financial inquiries, opening new accounts, and assisting with loan applications.Key Responsibilities:Handle...

  • Logistics Specialist/Coordinator

    2 weeks ago

    Creve Coeur, United States Ultimate Staffing Full time

    Ultimate Staffing is seeking a Logistics Specialist/Coordinator for a St Louis, MO client. This is a temp to hire opportunity and is onsite M-F.This role requires 1-4 years of experience in the transportation or logistics industry, with a minimum of 2 years in transportation brokerage. The ideal candidate will play a key role in optimizing our logistics...

  • Treasury Management Support Lead

    2 weeks ago

    Creve Coeur, United States BankTalent HQ Full time

    Position Summary The Treasury Management Support Specialist Team Lead will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role will act as a subject matter expert for Treasury Management and may act...

  • Lockbox Remittance Specialist

    1 week ago

    Creve Coeur, United States BankTalent HQ Full time

    Position Summary The Lockbox Remittance Specialist I handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare...

  • Lockbox - Opex Machine Operator

    3 months ago

    Creve Coeur, United States TEKsystems Full time

    Description: What You'll Do: The Lockbox Remittance Specialist handles the servicing of all commercial lockbox services, including any operational functions that may pertain to the service. This position is responsible for the accurate and timely processing and maintenance of customers lockbox deposits. Duties & Responsibilities: - Receive and process...

  • Neurosurgical Sales Specialist

    4 weeks ago

    Creve Coeur, Missouri, United States Stryker Corporation Full time

    Job Summary:As a Neurosurgical Sales Specialist at Stryker Corporation, you will partner with your Sales Representative to strategically promote and sell Stryker NS products to meet our customers' needs. You will confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. You will systematically...

  • Bank Route Cleaner

    4 weeks ago

    Coeur d'Alene, Idaho, United States ABM Full time

    Job Title: Bank Route CleanerABM is seeking a reliable and detail-oriented Bank Route Cleaner to join our team in Spokane, WA.Job Summary:We are looking for a skilled cleaner to maintain the cleanliness and organization of our facilities. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention...

  • SBA Loan Specialist

    1 day ago

    Coeur D'Alene, United States Banner Bank Full time

    More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the...

  • RN - Behavioral Health Specialist

    3 weeks ago

    Creve Coeur, Missouri, United States Mercy Full time

    Mercy Behavioral Health Services provides a structured and therapeutic environment to individuals suffering from psychiatric illness, behavioral disorders, and chemical dependency.We offer a comprehensive program that includes evaluation, education, medication therapy, individual and group therapy, and relapse prevention.Benefits:Sign On Bonus: $10,000 for...

  • Financial Services Representative

    2 months ago

    CREVE COEUR, MO, United States Enterprise Bank and Trust Full time

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...