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Parts Associate III

2 months ago

Ocala, United States LiftPower Full time

The Parts Associate III is responsible for all aspects of the Parts Associate duties, including sales, service, and consignment. This position plans and maintains a Parts Department consignment program in order to provide exceptional customer service. The Parts Associate III works closely with Lift Power customers, technicians and other departments.

  • Perform warehouse duties including shipping, receiving, stocking, loading and unloading trucks
  • Handle technician calls, walk up inquiries, email requests and inquiries
  • Provide quotes and place parts orders for customers and technicians
  • Assist technicians and customers by locating and pulling parts and resolving other inquiries or requests
  • Promote sales growth by actively seeking new consignment accounts through visits to prospective customers with CSSR's and by adding new items to the consignment program
Requirements
  • Customer Service - able to provide high level of service to customers, building relationships and acting as internal company advocate
  • Team Orientation & Interpersonal - ability to develop and maintain collaborative relationships with all levels within, and external to, the organization
  • Communication - able to effectively and express self verbally and in writing with co-workers, customers, vendors, and managers
  • Organization & Time Management - able to work independently with minimal supervision, planning, scheduling and organizing schedule to complete actions within established deadlines; able to handle multiple priorities with strong attention to detail
  • Systems & Software - proficient knowledge of Microsoft Office software applications
Benefits
  • Competitive Health and Wellness Benefits
  • 401(k) with Company Match
  • Company Cell Phone
  • Employee Appreciation Program
  • Voluntary Wellness Program
  • Paid Training