Customer Service Rep

4 weeks ago

Harvey, United States Keefes Full time

**Customer Service Rep**

Customer Service Harvey, Louisiana Department **Customer Service** Minimum Experience **Entry-level** Compensation **Depends on Experience** *Who We Are*

We keep on growing because we only hire the best, and our customers love us for it. Weve been at this a long time here in New Orleans. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only customer service representative theyll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

*What We Do*

We are a team of home service experts who go the extra mile to ensure peak performance for your homes heating and air conditioning and electrical systems.

*The Big Task*

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

*Key Sub Tasks*

* You will need to learn the call script in order to sound professional and authentic when speaking with our customers.

* Participate in training so that you grow and develop as a professional.

* Maintain and update our customer database with complete and accurate information.

* Maintain communication with dispatch and your manager.

* Ability to multi-task.

* All other duties assigned.

*Desired Skills and Experience*

If you can achieve the above and you find it fun and challenging - you have just the right amount.

*What We Offer*

* 100% Paid Medical Insurance (employee only coverage).

* We offer Dental, Vision, Life insurance, Short-term Disability, and more.

* 401k Plan with a company match

* A family. This is last on the list because its most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. Youll come to love our company outings, and youll build life-long friendships at Keefes A/C, Heating & Electrical.

If you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Keefes A/C, Heating & Electrical by visiting . When you're ready, please follow the directions at to apply for this position.

Equal Opportunity Employer

*Must be able to pass a background check, and drug tests prior to and throughout employment. Long-Term Employment Opportunity.*

*EOE*

Location Harvey, Louisiana Department Customer Service Minimum Experience Entry-level Compensation Depends on Experience

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