Sustaining Engineer

1 month ago


California, United States CareerBuilder Full time

Stateside is a minority-owned, California, Small-Business Certified creative & technical digital agency that provides efficient, scalable production services or teams through co-location of resources in the U.S. and Costa Rica.

Job Description

This is a remote position.
Location

LATAM

Employment Type

Full-time, Remote

We are seeking a Sustaining Engineer

to join our client's Engineering team. The ideal candidate must be able to adapt to ambiguity and operate effectively in a fast-paced, dynamic work environment. This role will support both the Corporate and Retail environments and include an on-call rotation. The ideal candidate must hold themselves and others to a high standard of customer service and possess a technical mindset with the ability to explain technical concepts to non-technical stakeholder

Key Responsibilities

Manage a diverse range of devices and operating systems, including Windows, Mac, iOS, and Linux, ensuring their reliability and performance.

Collaborate closely with technical teams to triage and resolve support tickets efficiently, serving as an escalation point for complex issues.

Oversee SCCM/Workspace One applications for both corporate and retail environments, ensuring smooth deployment and management.

Develop and maintain PowerShell/Bash scripts to automate routine tasks and streamline operations.

Ensure compliance with standard IT best practices and procedures, including IT security protocols, computer operations, and change management processes.

Deliver exceptional customer service, effectively communicating technical concepts to non-technical stakeholders in a clear and understandable manner.

Requirements

5+ years of experience in a technical support or engineering role, preferably in a fast-paced environment.

Proven experience managing and triaging support tickets, with a strong focus on customer satisfaction.

Knowledge of cloud and on-prem application support, with familiarity in large enterprise identity management; experience with IdentityNow is a plus.

Strong documentation skills, including the ability to update processes and procedures to improve efficiency.

Technical training, degree, or industry certifications are preferred.

Retail services technical support experience is a plus.

Proficiency in operating systems including Windows 10/11, MacOS, and Linux; additional experience is advantageous.

Experience with O365 management in an Exchange Hybrid environment.

Familiarity with identity management systems, particularly Azure AD and Group Policy.

Proficiency in endpoint management and software deployment tools such as System Center Configuration Manager and Workspace One.

Ability to develop and maintain PowerShell/Bash scripts for automation purposes.

Basic networking knowledge for client systems is desirable.

Strong documentation skills, with knowledge of ITIL practices and excellent written communication abilities.

Why Join Us

Opportunity to work with cutting-edge technologies in a dynamic and collaborative environment.

Remote work flexibility with a supportive team culture.

Competitive salary and benefits package.

#J-18808-Ljbffr


  • Mechanical Engineer

    15 hours ago


    California, United States Archer Full time

    Archer’s mission is to advance the benefits of sustainable air mobility. Archer is creating the world’s first electric airline that moves people throughout the world's cities in a quick, safe, sustainable, and cost-effective manner. As the world’s only vertically integrated airline company, Archer is designing, manufacturing, and operating a fully...


  • California, United States Times Group Full time

    Initiates and leads process activities in NPI development engineering and/or sustaining engineering. What You Will Do: Support all engineering activities assigned and tasked by the Engineering Manager(s). Develop the process engineering specs and criteria for NPI projects and/or ensure the process quality and stability of sustaining products. Evaluate...


  • California, United States Green Recruitment Company Full time

    ​Exciting Career Opportunity: After-Service Engineer – Solar PV & BESSLocation: CaliforniaThe Green Recruitment Company is delighted to partner with a renowned Chinese OEM that is a leader in Solar Photovoltaic (PV) and Battery Energy Storage Systems (BESS). We are currently seeking an enthusiastic and skilled After-Service Engineer to join their dynamic...


  • California, United States Blackhornvc Full time

    Blackhorn has an expansive network of innovative companies that are driving resource efficiency and decarbonization across energy, transportation & logistics, and built environment sectors. Explore the career opportunities below. If you'd like to stay connected on future opportunities not listed below, please reach out to our team...


  • California, United States Green Recruitment Company Full time

    ​Exciting Career Opportunity: After-Service Engineer – Solar PV & BESSLocation: CaliforniaThe Green Recruitment Company is delighted to partner with a renowned Chinese OEM that is a leader in Solar Photovoltaic (PV) and Battery Energy Storage Systems (BESS). We are currently seeking an enthusiastic and skilled After-Service Engineer to join their...

  • Hydraulic Engineer

    1 day ago


    California, United States ANDRITZ AG Full time

    Select how often (in days) to receive an alert: Job title: Hydraulic Engineer Job family: Engineering Business area: Hydropower Contract location: Pointe-Claire, Quebec, CA Location type: Location Flexible Contract type: Permanent As the first equipment manufacturer in Canada and a world leader in the design of hydroelectric turbines, ANDRITZ Hydro Canada...


  • California, United States Arista Full time

    Arista Networks is a fast-growing company and an industry leader in the ethernet switch industry. Our switch systems have touched every corner of the market - from the data centers of the world’s largest cloud-computing companies, to your local university’s server room, and every application in between. We design virtually all of the hardware and...


  • California, United States Verkada Full time

    As a pioneering Senior Software Engineer in the Core Engineering team, you will be at the forefront of developing and sustaining the vital growth infrastructure at Verkada. This role requires someone with a profound technical acumen combined with a passion for tackling complex business challenges. You will be instrumental in engineering robust, scalable...


  • California, United States Gilder Search Group Full time

    We are looking for a Software Developer Engineer in Test based in Latin America to work on a long-term project for one of our clients, a video game holding company based in Santa Monica, California. Our client creates the most epic interactive gaming and entertainment experiences on earth immersing players in new, unimagined worlds. Their products help build...


  • California, United States Enerflex Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Reporting to the Electric Power Project Manager, the Manager, Engineering will lead and inspire a team of talented engineers, driving innovation and excellence in the design and development of power generation...


  • California, United States NXP Semiconductors Full time

    Director, IP Design Engineering page is loaded Director, IP Design Engineering Apply locations Austin (Oakhill, Office) San Diego (Treena St) time type Full time posted on Posted Yesterday job requisition id R-10048191 Director, IP Design Engineering (MSIP and Digital) Job Responsibilities: Drive architecture definition in conjunction with the Systems...


  • California, United States Engineering for Change, LLC Full time

    Heliogen is a renewable energy technology company focused on decarbonizing industry and empowering a sustainable civilization. Powered by AI,computer vision, and robotics,Heliogen’sconcentrating solar thermal solutions turn sunlightinto heat, steam, power or green hydrogen fuel to help industries, About this role: The Principal/Staff or Senior Electrical...

  • Software Engineer

    7 days ago


    California, United States farm-ng Inc. Full time

    Farm-ng is a robotics startup based in Redwood City and Watsonville, California. We specialize in creating general purpose farm robots that promote sustainable farming practices. Our robotics platform is fully configurable and can be extended with the Amiga Development Kit (ADK), allowing developers and ag tech companies to build innovative products and...


  • California, United States SBIR Full time

    Santa Barbara Infrared is looking for a Senior Electrical Engineer to be part of the Electrical Engineering Team. The Senior Electrical Engineer will play a key role on next generation product design and will provide support for existing products. The successful candidate will have excellent problem-solving skills and an expertise in digital & analog...


  • California, United States Sigma Group Full time

    We seek a talented Infrastructure Engineer to build, support, and continuously meet business needs and increase developer productivity. As an Infrastructure Engineer, you will be designing and developing automated solutions that increase developer productivity. You will work on tools to build software across various devices. You should have experience in...


  • California, United States Decision Technologies Inc Full time

    Work for a dynamic company specializing in technical support services and engineering consultancy. Decision Technologies, Inc. has extensive experience developing RF Systems and Missile Sensors, production transition, quality and reliability assessment, test and evaluation, and logistics support. We match our capabilities to the needs of our customers. Join...

  • Senior Engineer

    4 hours ago


    California, United States Fontanachamber Full time

    Are you interested in a meaningful career leading complex engineering projects within the critical fields of water and wastewater? The Agency is seeking a strategic, innovative, and influential problem solver to serve as its next Senior Engineer. The ideal candidate will have a strong working knowledge of SCADA application within the water industry....


  • California, United States Noah Medical Full time

    The Senior Manufacturing Engineer is responsible for sustaining and identifying and implementing continuous process improvements with an emphasis on process validation. The position will be responsible for on-demand production line support, measure manufacturing driven metrics (cycle times, capacity, bottlenecks etc.), design, duplicate and/or deploy...

  • Associate Engineer

    1 day ago


    California, United States International Executive Service Corps Full time

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We have been all about water for more than 80 years. Our team of professionals delivers reliable, quality water and great service to customers in 75 communities across California. THIS POSITION WILL EITHER BE LOCATED IN ANAHEIM OR RANCHO CORDOVA POSITION...


  • California, United States Parsons Company Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...