Dental Patient Care Coordinator

3 days ago


Denver, United States Union Full time

DescriptionAre you a friendly and compassionate individual who enjoys helping others? Do you excel in delivering exceptional care and customer service within a vibrant environment? Come join our team at Union, a dual-specialty pediatric and orthodontics practice dedicated to serving patients of all age groups. Our focus is on patient well-being and collaborative teamwork to ensure a positive experience for all. We are currently looking for a full-time Patient Care Coordinator to provide excellent service to our patients and their families. As the first point of contact for our patients, you will work closely with our Financial and Treatment Coordinators to enhance the overall patient experience.Location: Denver, CO, USEmployment Type: Full-timeBenefits: Comprehensive training provided, paid sick leave, paid time off, retirement plan with matching, performance bonusesJoin us and be a pivotal part of our patients' healthcare journeyResponsibilities•Create a warm and inviting atmosphere within the practice•Welcome patients and their families with a positive demeanor•Coordinate and oversee appointments for patients requiring Orthodontic and Pediatric Dental services•Manage incoming phone calls promptly and efficiently•Assist in developing patient payment plans and treatment schedules•Verify and confirm upcoming appointments with patients•Address patient inquiries promptly and effectively•Work collaboratively with Financial and Treatment Coordinators to ensure a seamless patient experienceQualifications•Must have a positive and friendly demeanor•Proficient in delivering exceptional customer service•Strong attention to detail is required•Capable of handling multiple tasks at the same time•Previous experience with telephone systems is preferred•Familiarity with patient scheduling processes



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