Automotive Customer Service/Service BDR

4 weeks ago


High Point, United States Vann York Auto Group Full time
Overview:

Vann York Automotive Group is currently hiring for a Customer Service/Service BDR. This position works in a fast-paced atmosphere and is responsible for making outgoing calls and setting appointments for potential business.

Responsibilities:
  • Maintain a daily average of 100 outgoing calls.
  • Call previous day's showroom ups.
  • Take new car phone ups.
  • T. O. phone calls on all customers that don't appoint (pricing and availability).
  • Call all unsold prospects
  • Answer all overflow fast ring calls.
  • Confirm appointments.
  • Work with Internet Manager to follow up with leads
  • Maintain open communication with the Internet Manager and Sales Managers.
  • Exercise exemplary verbal and non-verbal communication skills and protect the dealership's interest when communicating with customers.
Requirements:
  • Customer service experience preferred
  • Excellent and professional communication skills are a must
  • Must be able to work Monday through Friday 8a-5p
  • Positive attitude, good work ethic, and professional appearance
  • Must be dependable
Benefits:
  • Competitive Weekly pay
  • Career advancement opportunities
  • A positive and professional team environment


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