Freight Forwarder Customer Service and Operations
2 weeks ago
Freight Forwarder Customer Service and Operations Basic Information JFK Airport area, New York, USA Full time Job Responsibilities Act as the primary point of contact for customers regarding the inquiries and shipments. Address customer questions and issues promptly, ensuring high levels of satisfaction. Shipment Coordination: Manage the logistics of airfreight and oceanfreight shipments, including booking, tracking, and documentation; collaborate with carriers, customs brokers, and other stakeholders to ensure timely deliveries. Problem Solving: Identify and resolve any issues that arise during the shipping process, proactively communicating with customers about any delays or changes; utilize critical thinking to find effective solutions for customer needs. Documentation and Compliance: Prepare and handle all hands?on documentation from end to end to ensure compliance with international regulations and company policies; maintain accurate records of all transactions and communications related to airfreight and oceanfreight shipments. Work closely with the teams to provide a seamless customer experience; assist in the development of operational improvements to enhance service delivery. Performance Tracking: Monitor customer feedback and service metrics, contributing to the continuous improvement of processes and procedures. Qualifications and Skills Degree in Logistics, or a related field preferred. Minimum of 3 years of experience in freight forwarding operation; latest working experience is freight forwarder. Strong mastery of freight forwarding operations, documentation handling, regulations, and industry practices; main and excellent experience in Airfreight end-to-end operation. Excellent communication skills, both verbal and written, with a strong customer service orientation. Detail-oriented with strong organizational and multitasking abilities. Proficiency in freight forwarding software (specifically Cargowise) and Microsoft Office Suite. Benefits and Work Environment A collaborative and supportive work environment. Competitive salary and benefits package; opportunities for professional development and career growth. About the Next Steps If you are excited by this fantastic opportunity and have what it takes to excel within this business, then click APPLY NOW #J-18808-Ljbffr
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Ocean Freight Forwarder
7 days ago
New York, United States AsstrA Full timeAsstrA is an ambitious team of employees spread across 30 countries, operating in Europe, the CIS countries, Asia, and the USA. For over 30 years, AsstrA has been providing a full range of transportation and logistics services, including road, sea, rail, air, groupage, and intermodal transport. We also offer supporting services for our clients, such as...
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Ocean Freight Forwarder
3 days ago
New York, United States AsstrA Full timeAsstrA is an ambitious team of employees spread across 30 countries, operating in Europe, the CIS countries, Asia, and the USA. For over 30 years, AsstrA has been providing a full range of transportation and logistics services, including road, sea, rail, air, groupage, and intermodal transport. We also offer supporting services for our clients, such as...
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Ocean Freight Forwarder
2 weeks ago
New York, NY, United States Asstra Full timeAsstrA is an ambitious team of employees spread across 30 countries, operating in Europe, the CIS countries, Asia, and the USA. For over 30 years, AsstrA has been providing a full range of transportation and logistics services, including road, sea, rail, air, groupage, and intermodal transport. We also offer supporting services for our clients, such as...
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New York, United States FreightTAS LLC Full timeJob Title: Freight Forwarding ,Trucking & 3PL Sales ExecutivIndustry: Logistics / Transportation / Supply Chain/Freight Forwarding/3PL /TruckingEmployment Type: Full-TimeCompensation: Competitive base salary + uncapped commissionPosition Overview:We are seeking a high-performing Sales Executive with experience in freight forwarding and third-party logistics...
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Urgent Freight Forwarding Sales Executive
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New York, United States Amrecco Full timeA growing international freight forwarding company is expanding its sales team and seeking qualified candidates. They are looking for candidates with relevant Sales experience in international freight forwarding, specifically in Europe/US trade lane (specifally Italy/US). Only for US based candidates. Key Responsibilities: Identify and implement...
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Urgent Freight Forwarding Sales Executive
1 week ago
New York, United States Amrecco Full timeA growing international freight forwarding company is expanding its sales team and seeking qualified candidates. They are looking for candidates with relevant Sales experience in international freight forwarding, specifically in Europe/US trade lane (specifally Italy/US). Only for US based candidates. Key Responsibilities: Identify and implement...
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New York, NY, United States FreightTAS LLC Full timeJob Title: Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply Chain/Freight Forwarding/3PL /Trucking Employment Type: Full-Time Compensation: Competitive base salary + uncapped commission Position Overview: We are seeking a high-performing Sales Executive with experience in freight forwarding and third-party...
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Freight Sales
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New York, NY, United States FreightTAS LLC Full timeJob Title: Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply Chain/Freight Forwarding/3PL /Trucking Employment Type: Full-Time Compensation: Competitive base salary + uncapped commission Position Overview: We are seeking a high-performing Sales Executive with experience in freight forwarding and third-party...
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New Jersey, United States Bluebird Staffing Full timeBluebird is currently seeking a International Freight Forwarding Non- Asset Sales Executive, with an innate passion for sales and forging long-standing partnerships, to expand our international freight forwarding business, through the procurement of new clients in the northern NJ and New York City region. Responsibilities/Tasks Include Develop the NJ and NY...
