Member Services Representative
17 hours ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Authorized to work in the United States.
- Ability to occasionally lift up to 50 lbs.
- Ability to continuously stand and walk during shift.
- Ability to continuously talk in person or on the phone during shift.
- Ability to occasionally encounter cleaning chemicals during shift.
- Customer service background.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Punctuality and reliability are a must.
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative
6 months ago
Plainfield, United States Planet Fitness Full timeHiring afternoons for 2pm to 10pm, with weekend shifts required. Part-time that can lead to full time hours. At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy...
-
Member Services Representative
1 day ago
Plainfield, United States Planet Fitness Inc. Full timeHiring afternoons for 2pm to 10pm, with weekend shifts required. Part-time that can lead to full time hours. At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual...
-
Member Services Representative
6 months ago
Plainfield, United States Planet Fitness Full timeHiring afternoons for 2pm to 10pm, with weekend shifts required. Part-time that can lead to full time hours. At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual...
-
Customer Service Representative
2 months ago
Plainfield, United States Land O'Lakes Full timeCustomer Service Representative. WinField United, a Land OLakes subsidiary, supplies agricultural inputs, expertise, and technology to our member-owners and other partners. Our business is growing. We want you to grow with us. We are looking for dep Customer Service Representative, Customer Service, Representative, Operations, Order Fulfillment, High School,...
-
Member Service Specialist
1 day ago
Plainfield, United States NorthStar Credit Union Full timeAt NorthStar Credit Union, our members come first in all that we do. As a Member Services Representative, you'll develop relationships with members that last a lifetime. Each interaction will provide you the opportunity to build rapport and make a difference (often profound) in someone's life. If you're outgoing, looking to make an impact, and passionate...
-
Customer Service Representative
3 weeks ago
Plainfield, United States C&L Autobody LLC Full timeDescription C&L Autobody, located in NJ, is seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. With a competitive hourly salary ranging from $18 to $22, we offer an exciting opportunity for someone looking to excel in a dynamic and fast-paced environment. As a Customer Service Representative, you will...
-
Customer Service Representative
2 months ago
Plainfield, United States XPO Full timeWhat youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent...
-
Customer Service Representative
2 months ago
Plainfield, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...
-
Customer Service Representative
4 months ago
Plainfield, United States U-Haul Full timeLocation: 243 E 2nd St, Plainfield, New Jersey 07060 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative, 2nd Shift Weekends
2 months ago
Plainfield, United States Circle K Full timeCircle K - 13450 S Rt 59 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
1 week ago
Plainfield, United States FirstBank Full timeAre you a people person with great attention to detail? Then becoming a Customer Service Representative would be perfect for you! As a Customer Service Representative with First Bank, you will provide excellent service to our customers while accurately completing bank transactions and offering value added services to our customers. You will also open new...
-
Assistant - NALO Customer Service Representative
4 weeks ago
Plainfield, United States Eli Lilly Full timePosition responsible for assisting in all Customer Service functions for Finished Product Returns. To respond to Customer inquiries for Returned products, process Patient Returns. Answer customer requests via phone or email regarding credit adjustme Customer Service Representative, Customer Service, Assistant, Representative, Processing, Retail
-
Service Customer Care Representative
6 months ago
Plainfield, United States Crown Equipment Full timeProcess incoming calls from both Crown customers and Service Technicians Dispatch technicians Enter technician payroll hours Process parts and service billing Create daily work orders Maintain records and files Assist other departments as needed Qual Customer Care, Dispatcher, Representative, Dispatch, Service, Manufacturing, Retail
-
Guest Service Team Member
2 months ago
Plainfield, United States Wingstop Full timeWingstop - 12640 Illinois Route 59 Suite 106 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...
-
Patient Service Representative
2 weeks ago
Plainfield, United States Advocate Aurora Health Full timeAddress: 24508 W Village Center Dr. Plainfield, IL - Office Hours: Monday 7:30 am to 7:00 pm, Tuesday through Friday 7:30 am to 5:00 pm, 2 Saturdays a month 7:30 am to 12:30 pm. Part Time: 20 hours a week. Major Responsibilities:Patient Services: Pro Part-Time, Representative, Patient, Customer Service, Patient Services, Retail, Healthcare
-
On-Site Service Representative
11 hours ago
South Plainfield, United States Grainger Businesses Full timeWork Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...
-
Customer Service Representative
6 months ago
Plainfield, United States Matt Kwiatkowski - State Farm Agent Full timePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...
-
Customer Service Representative
2 weeks ago
Plainfield, United States GXO Logistics Full timeLogistics at full potential.At GXO, we‘re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you‘ll have the support to excel at workand the resources to build a...
-
Fitness Club Representative
1 month ago
Plainfield, New Jersey, United States Planet Fitness Full timeAt Planet Fitness, we're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative.As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key responsibilities include:Welcoming members and guests, and...
-
Customer Service Representative
3 days ago
Plainfield, New Jersey, United States Gilligan Company LLC Full timeAre you looking for a dynamic and fast-paced work environment where you can grow professionally and personally? As a Crew Member at Gilligan Company LLC, you will have the opportunity to develop your skills in customer service, food preparation, and point of sale operations.Company OverviewGilligan Company LLC is a growing company that values its employees...