Lead Receptionist

4 weeks ago


Miami, United States Mirabelle Full time
Are you ready to love your job again?

Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list.

Arbor People feel the love every day because we provide:

  • Free Meal for Each Work Shift
  • Employee Assistance Program - Wellness Resources for You and Your Family
  • Competitive Pay Rates
  • Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
  • Options To Get Paid on Your Own Schedule
  • Certified Great Place to Work
  • Pathways For Growth Opportunities
  • Diversity, Equity and Inclusion Training
  • Tuition Assistance
  • Student Loan Repayment Assistance
  • Access To Emergency Financial Assistance
  • Access To Health, Dental, Vision Insurance
  • 401K with Employer Matching Contributions
Position Summary:

The Lead Receptionistis the face and voice of the community at the front desk and on the telephone.The lead receptionist will ensure that the community's level of 5-Star serviceand protocols are in place and always followed by department staff. Ensures thefront desk is always staffed and will address higher level concerns from residents/familymembers or funnels them to the appropriate department head.

As a Lead Receptionist at The Arbor Company, your work matters. Here's why:
  • You answer phone calls with a smile and make timely and courteous connections to other staff members while answering questions knowledgeably.
  • You will oversee daily concierge operations (review sales protocols, goldstar training and daily operations of the front of the house)
  • You interact and assist visitors and residents in a welcoming and helpful way.
  • You monitor the front desk staff and respond to resident's emergencies.
You'll be great on this team because you have:
  • High school diploma or equivalent
  • Previous experience as an office assistant or receptionist is a plus


Our people and our residents are at the center of our universe. We can't wait to meet you
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