UKG Pro IT Application Analyst
2 weeks ago
Our client is looking to hire a UKG Pro IT Application Analyst (HRIS) to join their team for a full time Hybrid opportunity located in PA. The UKG Pro Analyst should have a deep understanding of how an HRIS supports HR business processes and supporting the enterprise UKG (Kronos) HRIS application.Experience Requirements:5+ years experience supporting an enterprise HRIS application (UKG experience preferred).10+ year of general IT application support experience.Deep understanding of how an HRIS supports HR business processes.Experience configuring an HRIS to meet business requirements.Experience with HRIS data and integration architecture (APIs, reporting, etc)Experience with additional cloud application admin/management/support a plus (DocuSign CLM, OneStream)Top 5 Skills:UKG Pro full suite experienceHCM system functional experience business analyst role is a must.More than one HR area of expertise (Payroll, Benefits, Recruiting, Performance Management, etc.)Production support and project implementation support.In depth knowledge of HR data (how database is designed, how to extract data, map to other systems, create reports)Willingness to learn and support other shared services business applications: DocuSign, ConcurSkills Required:Broad understanding and hands on support, development, and configuration of IT business applications, specifically UKG Pro.Deep understanding of how application technology supports business processes across modules.Proven ability to understand business needs and translate them into technical requirements.Demonstrated business process mapping skills.Strong communication skills, both written and oral.Strong data analysis, process analysis, design, and testing skills.Strong problem solving, troubleshooting, and multi-tasking skills.Ability to solve complex problems independently and to seek out and generate innovative solutions.Ability to work independently and as part of multiple teams on overlapping projects.Docu-Sign Experience is a PLUS (not required)Logistics:This position will be a hybrid role. They are looking for someone who will eventually be able to work 3 days out of the week onsite (specific days in not yet confirmed). Office is located in Pittsburgh, PA.This candidate will NOT be responsible for management of anyone other than himself.The candidate will report to the Director of IT Applications for Shared Services.Job Responsibilities:Day-to-day responsibilities include: Support day-to-day operations, projects, enhancements, and upgrades.Business and system support of relevant business application (UKG Pro) for their designated business area.Business process analysis and design within UKG Pro.Configuration of IT business applications to meet business requirements.Ability to work independently with minimal oversight.Collaborate internally with all IT groups (DBA, Infrastructure, Integration, BI, and other Applications) to maximize the efficiency and accuracy of integrations and application environments.Gather business requirements, create functional specifications, and create and manage test plans.Work in conjunction with 3rd party support vendors/personnel.Demonstrate a willingness to expand knowledge and capabilities in support of the business area.Accountable to deliver on production support SLAs.Responsible for issue resolution and root cause analysis. Assist in developing permanent solutions to persistent application or integration issues/problems.Maintain Help Desk tickets using JIRA.Effectively interact with the end users to understand the nature and significance of application issues, conveying solutions, and monitoring the execution and results of user-acceptance testing (UAT).Adhere to Change Control policies and procedures.While not expected to be the norm, off-hours support may be needed to address issues affecting business operations.Collaborate with PMO on project priorities and project execution.#J-18808-Ljbffr
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Found in: Appcast Linkedin GBL C2 - 7 days ago
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