Customer Service Advisor
5 days ago
External Description Position Summary Pay Rate: Min: $11.00/Hour - Max: $16.50/Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle.
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Service Advisor
2 weeks ago
Waterbury, United States Meineke Car Care Centers Full timeBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts ...
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Service Advisor
4 weeks ago
Waterbury, United States Meineke - 54 Full timeBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/PerksCompetitive Compensation Career Advancement Training and DevelopmentComprehensive Benefits...
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Service Advisor
4 weeks ago
Waterbury, United States Meineke - 54 Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceBenefits/PerksCompetitive CompensationCareer AdvancementTraining and DevelopmentComprehensive Benefits PackageEmployee DiscountsPositive Work...
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Service Advisor
4 weeks ago
Waterbury, United States Meineke - 54 Full timeBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/PerksCompetitive Compensation Career Advancement Training and DevelopmentComprehensive Benefits...
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Family Service Advisor
3 weeks ago
Waterbury, United States Catholic Cemeteries Association of the Archdiocese of Hartford, Inc. Full time**Position Title**: Family Service Advisor **Employer**: Catholic Cemeteries Association of the Archdiocese of Hartford, Inc. **Locations**: Waterbury/New Haven Position Summary Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Advanced Planning of Cemetery...
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Customer Service Advisor
2 weeks ago
Waterbury, United States Icahn Automotive Group LLC Full timeExternal DescriptionPosition SummaryPay Rate: Min: $11.00/Hour - Max: $16.50/Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of...
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Customer Service Advisor
2 weeks ago
Waterbury, United States Purple Elephant Car Wash Full timeThe C.S.A 's primary responsibility is to educate our customers about the benefits of our monthly membership and enrolling new customers at the point of sale. - The C.S.A. will have to answer inquiries from existing members and non-members. - The C.S.A. will be interacting and assisting in the proper greeting and sales presentation. - The C.S.A. must have a...
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Financial Aid Advisor
4 weeks ago
Waterbury, United States Post University Full timeWithin the Division of the Office of Student Finance, the ADP Financial Aid Advisor (FAA) is responsible for working with all online and satellite students related to the tuition process for the university. This position coordinates the different pay Financial, Advisor, Internal, Customer Service, Internet, Processing, Banking
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Academic Advisor
2 months ago
Waterbury, United States Post University Full time**WHY POST?** Post University has an immediate opening for an exceptional Academic Advisor, Main Campus. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that shapes all aspects...
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Financial Aid Advisor
5 days ago
Waterbury, United States Post University Full timeWithin the Office of Student Finance Division, the Main Campus Financial Aid Advisor (FAA) is responsible for working with all Main Campus students related to the university's tuition process. This position coordinates the different payment options t Financial, Advisor, Internal, Customer Service, Processing, Banking, Skills
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Financial Aid Advisor
4 weeks ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionJOB SUMMARY: Within the Division of the Office of Student Finance, the ADP Financial Aid Advisor (FAA) is responsible for working with all online and satellite students related to the tuition process for the university. This position coordinates the different payment options to meet student tuition obligations. The ADP Financial...
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Financial Aid Advisor
3 weeks ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionJOB SUMMARY: Within the Division of the Office of Student Finance, the ADP Financial Aid Advisor (FAA) is responsible for working with all online and satellite students related to the tuition process for the university. This position coordinates the different payment options to meet student tuition obligations. The ADP Financial...
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Financial Aid Advisor
4 weeks ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionJOB SUMMARY: Within the Division of the Office of Student Finance, the ADP Financial Aid Advisor (FAA) is responsible for working with all online and satellite students related to the tuition process for the university. This position coordinates the different payment options to meet student tuition obligations. The ADP Financial...
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Admissions Advisor ADP
4 weeks ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionWHY POST? Post University has an immediate opening for exceptional Admissions Advisors - ADP. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that...
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Admissions Advisor ADP
2 weeks ago
Waterbury, Connecticut, United States Post University Full timeJob DescriptionJob DescriptionWHY POST? Post University has an immediate opening for exceptional Admissions Advisors - ADP. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our "Make It Personal" mission is the driving tenet that shapes...
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Admissions Advisor ADP
7 days ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionWHY POST? Post University has an immediate opening for exceptional Admissions Advisors - ADP. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that...
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Admissions Advisor ADP
3 weeks ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionWHY POST? Post University has an immediate opening for exceptional Admissions Advisors - ADP. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that...
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Academic Advisor
1 month ago
Waterbury, United States Post University Full timeJOB SUMMARY: The Advisor is responsible for establishing a supportive relationship with their students. The Advisor provides advising and counseling services to all undergraduate and graduate students at the Main Campus in Waterbury. Academic Advising is essential in coaching and counseling the students from the transition into school through to graduation....
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Academic Advisor
1 month ago
Waterbury, United States Post University Full timeJob DescriptionJob DescriptionJOB SUMMARY:The Advisor is responsible for establishing a supportive relationship with their students. The Advisor provides advising and counseling services to all undergraduate and graduate students at the Main Campus in Waterbury. Academic Advising is essential in coaching and counseling the students from the transition into...
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Customer Service
1 month ago
Waterbury, United States Monroe Staffing Full timeJob DescriptionJob Description1.0 PURPOSETo provide support for all customer order processing activities 2.0 RESPONSIBILITIES/AUTHORITYLearn and become proficient in IQMSEnter and maintain error free sales orders Provide timely feedback to customers regarding order status, shipping methods, expedites, etc.Answer phones, greet guestsMaintain a clean, safe...
