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Beer/Wine Clerk

2 months ago

Peoria, United States Kroger Full time
Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with the store management.
  • Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms.
  • Inform customers of Beer/Wine/Spirits specials.
  • Recommend beer/wine/spirits items to customers to ensure they get the products they want and need.
  • Adequately prepare, package, label and inventory merchandise.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.


Qualifications

Minimum
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math


Desired
  • Beer/Wine/Liquor experience
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made.
  • Knowledge of industry trends in specialty wines and beers as they relate to the customer.
  • Retail experience
  • Second language: speaking, reading and/or writing


About Us

Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family