Bartender

3 weeks ago

Chattanooga, United States Bode Nashville Full time

Bode is a new form of lodging that empowers self-guided travelers to connect with each other and their destinations in ways that go far beyond traditional hotel stays. Were creating a network of keenly designed, flexible, residence-like dwellings in sought-after destinations, anchored by social hubs with intuitively fortifying services that enable the shared local experiences travelers have always imagined.

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If diverse responsibilities excite you, and you take pride in going above and beyond, we might just be the perfect fit. We are looking for someone who thrives in a challenging, proactive work environment and is ready to jump into all facets of the Bode guest experience, to ensure its always engaging and truly distinct.

**Job Summary:**

A Bartender at Bode Chattanooga reports to the Regional General Manager and plays a pivotal role in the care of our guests. They set the pattern for every guest to follow because they truly enjoy the Bode life and the city of Chattanooga. By creating a unique arrival experience, they set the stage for a memorable stay. With a keen discernment for individual and group needs alike, they are able to effectively address all inquiries and make expert recommendations. This multifaceted position is not the typical bartender role, and will have additional responsibilities such as assisting hotel guests and curating guest amenities, to name a few.

**Essential Functions:**

* Prepares and serves exceptional beverages and food products adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for products and menu items.

* Utilizes software systems to handle guest reservations, check-in/outs, room assignments, walk-ins, cancellations, and special requests.

* Performs cashier duties including but not limited to; payment processing and cash handling

* Maintains a clean and organized workspace and stocks market items.

* Delivers exceptional service to Bode guests and acts as an ambassador of the brand by providing property orientation upon arrival.

* Runs daily reports and coordinates pre-arrival guest requests and amenities.

* Curates a unique Bode experience for the guest in every facet of their stay.

* Handles guest challenges and requests by collaborating with other departments.

* Provides unique and local recommendations, including but not limited to, hotels amenities, local market items, restaurant reservations, events and tours, and transportation and travel arrangements.

* Participates in cross-training and assists other departments as necessary.

**Qualities and Skills:**

* Self motivated and team-player mentality

* Takes a hands-on approach and works well in a fast-paced environment

* Proactive problem-solver and quick to take action while multitasking

* Passionate and knowledgeable of local community offerings

* Quick learner and tech savvy with various computer and mobile-based systems

* Ability to communicate effectively in both verbal and written form

* Familiarity with Nashville including restaurants, shopping, nightlife, and current events

* Must be able to lift/push/pull/carry a minimum of 25 Ibs

* Able to stand, sit, and walk for extended periods of time

**Education and Experience:**

* Experience: Ideal candidate would possess a minimum of 6 months in a customer service position in a hotel or comparable environment

* Education: High School diploma required

* Certification: Food Handlers and TIPS

**The Perks:**

* Competitive starting salary

* Participation in our 401k program

* Career-path planning + ongoing training and professional development that takes you to another level

* Great medical, dental, and life insurance benefits

* Generous paid time off, including paid holidays, vacation, and sick time

* Discounted Bode stays

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