Front Desk Agent
3 weeks ago
Front Desk Agent
Job Details
Job Location
Springhill Suites ODU - Norfolk, VA
Position Type
Part Time
Salary Range
$14.00 - $16.00 Hourly
Job Shift
Any
Job Category
Hospitality - Hotel
Description
$14-$16/hr
COME AND JOIN OUR AMAZING TEAM
Most positions do require weekend and holiday availability.
We are pleased to share the benefit options that we offer:
+ Paid Time Off
+ 401K Investment
+ Referral Bonus
+ Associate Development Plan Opportunities
+ Internal Promotion Opportunities
+ Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
+ Associate Travel Program Discounts
Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in all front office related functions according to the standards set forth by management. A high standard of service and hospitality must be maintained at all times. Responsible to guests. Able to work flexible schedule. Reports directly to the Front Desk Supervisor. High school diploma or equivalent preferred. Skills include: typing, computer aptitude. Interpersonal skills, reading, writing, mathematical abilities, including basic math. Physical requirements include: speaking/hearing on the phone, reading/writing/typing, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. Moving about, usually while standing up for a significant portion of the workday.
Duties to include, but not limited to :
+ Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
+ Checks guests out of the hotel; processes customer payments according to established policies and procedures.
+ Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
+ Resolves guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
+ Books guest reservations or coordinates with reservation center.
+ Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.
+ Issues, controls and releases guest safe-deposit boxes.
-
Front Desk Agent
3 weeks ago
Norfolk, United States BBL Hospitality Full timeFront Desk Agent Job Details Job Location Springhill Suites ODU - Norfolk, VA Position Type Part Time Salary Range $14.00 - $16.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description $14-$16/hr COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the...
-
Front Desk Agent
4 days ago
Norfolk, United States MCR Hotels Full timeThe Front Desk Agent at the Courtyard by Marriott Norfolk is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue...
-
Front Desk Agent
4 days ago
Norfolk, United States Wyndham Garden Norfolk Downtown Full timeYOUR NEXT DESTINATION AWAITSCareers at Commonwealth LodgingTop Notch Talent + World Class HospitalityWe take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/HonestyPOSITION OVERVIEW: The position...
-
Pm Front Desk Clerk
1 month ago
Norfolk, United States LA QUINTA BY WYNDHAM Full timeAs a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Greet guests and complete the...
-
Front Desk Agent- Full Time
3 days ago
Norfolk, United States Norfolk Waterside Marriott Full timeJob DescriptionJob DescriptionPYOUR NEXT DESTINATION AWAITSCareers at Commonwealth LodgingWho we are:Top Notch Talent + World Class HospitalityWe take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.We are a company with a culture that understands relationships and Team First! We...
-
Front Desk Supervisor
3 weeks ago
Norfolk, United States Atrium Hospitality Full timeHotel: Norfolk Sheraton. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay Rate:At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring Front Desk, Supervisor, Customer Service, Hotel, Associate
-
Front Desk Agent- Full Time
4 days ago
Norfolk, United States Norfolk Waterside Marriott Full timePYOUR NEXT DESTINATION AWAITSCareers at Commonwealth LodgingWho we are:Top Notch Talent + World Class HospitalityWe take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.We are a company with a culture that understands relationships and Team First! We value professionalism,...
-
(Norfolk Navy Gateway Inns
1 month ago
Norfolk, United States Navy Exchange Service Command Full time**Job Number**:240001BP** **Primary Location**: United States-Virginia-Norfolk **Organization**: NGIS Norfolk - NSA **Pay Range**: $45,000 - $55,000 (Based on Experience) **Job Summary** Responsible for managing daily operations of the front desk reservations and group reservation office for one or more NEXCOM Hospitality Group NHG property. **Duties...
-
Front Desk Admin
4 days ago
Norfolk, United States Havtech LLC Full timeThe Director of First Impressions is in charge of creating a positive company impression and experience for all customers and guests through the provision of general office support, administrative duties and related tasks. This position is responsible for answering incoming calls, directing calls to appropriate employees and departments, greeting customers...
-
Front Desk Admin
3 days ago
Norfolk, United States Havtech LLC Full timeJob DescriptionJob DescriptionThe Director of First Impressions is in charge of creating a positive company impression and experience for all customers and guests through the provision of general office support, administrative duties and related tasks. This position is responsible for answering incoming calls, directing calls to appropriate employees and...
-
Guest Experience Expert
4 days ago
Norfolk, United States Marriott International Inc Full time**Guest Experience Expert - Front Desk** Check out pictures from associates at this location, and some videos too! The Ritz-Carlton ** Share Job** ** Job Description** **Posting Date** Feb 17, 2022 **Job Number** 22002520 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Fort Lauderdale, 1 North Fort Lauderdale Beach...
-
Front desk and salon assistant
1 week ago
Norfolk, United States Studio East salon spa Full timeJob DescriptionJob DescriptionLooking for a responsible, organized upbeat person to work at reception desk., booking appointments and checking clients in and out. As well to learn shampooing and light salon housekeeping duties. If you are interested in the beauty industry, this is a great opportunity to see if you enjoy salon spa industry.Company...
-
Front Desk Receptionist/ HR Specialist
5 days ago
Norfolk, United States Securitas Full timeFront Desk Receptionist/ HR SpecialistWage: $18.00-20.00/ hour2 years Administrative ExperienceHR Experience PreferredJOB SUMMARY: The Human Resources Specialist reports to the Director of Policy Administration. This position is responsible for assisting with Company policy compliance and development and making recommendations for improvements, where...
-
Ramp Agent
5 days ago
Norfolk, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Ramp Agent
2 hours ago
Norfolk, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Ramp Agent
5 days ago
Norfolk, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Front Desk Agent
1 month ago
Norfolk, United States Suburban Capital, LLC Full timeStart your journey with us... Summary: **Responsibilities**: - Proactively engage with guests as to Bonvoy status and preferences. - Ensure proper preparation is done in providing guests a smooth and enjoyable check-in and check-out experience. - Proactively provide guests with room, hotel, restaurant, gallery and local information. - Present yourself in a...
-
Sales Associate
4 weeks ago
Norfolk, United States Freedom Trail Realty School Inc Full time**Sales Associate** NextHome Soundings Realty Norfolk, Massachusetts Sales Yes Rentals Yes Job Type Part or Full Time Commission Split 70 / 30 Split Training Program Yes Desk Fee $0 We are looking for talented professional agents to join our growing team. Candidates must possess a strong work ethic, time management skills, and commitment to your own success....
-
Guest Service Agent II
2 weeks ago
Norfolk, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeOverview Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction. Responsibilities • Handle guest registration process in an efficient and...
-
Guest Service Agent II
3 weeks ago
Norfolk, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeOverview: Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction. Responsibilities: Handle guest registration process in an efficient and...