Renewals Specialist

3 weeks ago

State College, United States Minitab Full time
Launch your career in software sales with a fast growing data analytics company right in State College.

You will find a collaborative working environment along with training and career growth in the sales career ladder at Minitab.

We offer outstanding benefits and uncapped earning potential not to mention a state of the art on site gym, volleyball courts, swimming pool, arcade room and hybrid work schedule.

POSITION SUMMARY:

The Renewals Specialist participates in a virtual account team-selling environment working closely with their assigned business unit's sales team to drive existing renewal opportunities. In this capacity, the RS will assume the ownership role for their assigned renewal opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITES:

Account Management
  • Maintain and enhance key information of all key assigned renewal opportunities and their related account information, including their business profile, key decision makers, competitive landscape, buying processes and compelling events.
  • Within each account, during the renewal opportunity sales cycle, seek to expand and strengthen Minitab's presence by identifying and establishing relationships with the actual end users beyond the license coordinators and procurement.
Opportunity Management
  • Proactively engage with assigned customers to ensure timely renewals.
  • Understand customer's business use case and based on that information, effectively communicate licensing options that will expand Minitab's footprint in the account and the increase customer spend.
  • Maintain an accurate and timely pipeline of all renewal opportunities within the CRM system with full adherence to the CRM opportunity guidelines.
  • Provide Minitab sales management with accurate and timely sales forecasts within the CRM system to ensure proper visibility for effective resource planning and expense management within Minitab.
  • Effectively transition to appropriate sales team members qualified upsell, cross-sell, and service opportunities via CRM
Administrative Management
  • Fully comply with all published Minitab personnel, cyber-security, sales, and contract policies.
  • Ensure all information within CRM is updated accurately and timely in full compliance with Minitab's CEL, pipeline and forecasting guidelines.
  • Accurately complete in a timely manner expense reports in compliance with Minitab's documented travel and expense policy.
  • Maintain appropriate levels of involvement in customer issues requiring resolution, including invoices, billings, and accounts receivables.
EDUCATION, KNOWLEDGE, AND EXPERIENCE:
  • Bachelor's degree preferred. Associate & Technical College degrees acceptable
  • Entry level position. Experience with software contracts, subscriptions, and licensing a plus.
  • Experience with Minitab's Solutions (all products and services) a plus.
  • Key Industries Served by Minitab and their Drivers a plus.
  • Experience with a Minitab's Customer Engagement Lifecycle (CEL) including CSF details a plus.
  • Knowledge of Minitab's Competitive landscape a plus.
QUALIFICATIONS, SKILLS, AND ABILITIES:
  • Exceptional interpersonal skills with a focus on rapport-building, listening, and questioning
  • Ability to schedule and lead conference calls while having the correct resources involved to meet the customer's needs.
  • Extensive experience working in a team-oriented, collaborative environment.
  • Strong computer literacy skills.
  • Strong documentation skills.
  • Ability to learn quickly in a fast-paced environment and balance multiple priorities.
  • Analytical problem solver with the ability to use conventional and unconventional methods for problem identification and resolution.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and effectively use time and resources to accomplish support group operations.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Flexibility to changes in schedule, responsibilities or role based on customer requirements.
  • Position is based in State College
  • Work comfortably and respectfully across diverse cultures and customs
  • Ability to speak, read, write and understand the English language


THIS IS A FUTURE OPPORTUNITY FOR 2024

  • Renewals Specialist

    1 month ago

    State College, United States Minitab Full time

    Job DescriptionJob DescriptionLaunch your career in software sales with a fast growing data analytics company right in State College. You will find a collaborative working environment along with training and career growth in the sales career ladder at Minitab.We offer outstanding benefits and uncapped earning potential not to mention a state of the art on...

  • Leasing Specialist

    2 days ago

    College Station, United States The Michaels Organization Full time

    **Location**: **Park West** **Overview** **Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.** Assist the Leasing Manager with the property marketing and...

  • Entry Level Sales

    3 weeks ago

    New York State, United States Sunlife Solar Full time

    Ready to start your career in renewable energy? Sunlife Solar has a proven method for training new hires from entry level (no experience) into successful full cycle sales representatives. We believe in offering constant training and development to allow you to become an expert in the field. Become a solar sales specialist and watch your career soar! *We're...

  • Collaboration and Outreach Coordinator

    3 days ago

    College Park, United States University of Maryland Full time

    **Posting Details**: - Posting Details**Position Number**: - 129435**Title**: - Open Rank**Functional Title**: - Collaboration and Outreach Coordinator**Category Status**: - 15-Fac.Non-Tenured,Continuing Con**Applicant Search Category**: - Faculty**University Authorized FTE**: - 100%**Unit**: - BSOS-Dean-Natl Ctr for Study of Terrorism & Resp to...

  • Otolaryngology - $200K Loan Repayment, Ithaca, NY

    5 days ago

    New York State, United States Guthrie Medical Group Full time

    Highlights Practice in a brand new state of the art Medical Office Building on the waterfront in Ithaca, NY The otolaryngology service line provides comprehensive sub-specialty service for adult patients and general specialty services for pediatric patients through a regionalized tertiary healthcare delivery system. The opportunity and resources exist to...