![Food Lion](https://media.trabajo.org/img/noimg.jpg)
PT Customer Service Leader
1 month ago
Address: USA-NC-Boone-1864 Old Hwy 421 S
Store Code: Store 02592 Front End (7234478)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Duties And Responsibilities
Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
Greet each customer and uses his or her name whenever possible
Avoid personal conversations with other associates when customers are present
Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
Ensure work station and front end area of the store has a neat and clean presentation
Maintains proper knowledge of all sales associate register functions and Front End accounting services
Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
Ensure the MVP savings center KIOSK is filled with paper and properly working
Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
Performs the task of the customer lead as needed to ensure service standards are maintained
Maintain alertness and calls for assistance when needed to service customers per service standards
Is courteous and helpful to other associates
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Adhere to all company guidelines, policies and standard practices
Observe and correct all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required on front end
Successfully complete computer based training (CBT) and training aid courses
Perform all other duties as assigned
Qualifications
High school graduate or equivalent preferred
Effective communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to perform the technical requirements of cashier and service center
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents
BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 353217_external_USA-NC-Boone
#J-18808-Ljbffr
-
FT Customer Service Leader
2 months ago
Boone, United States Food Lion Full timeAddress: USA-NC-Boone-1864 Old Hwy 421 S Store Code: Store 02592 Front End (7234478) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...
-
Customer Service Supervisor
6 days ago
Boone, North Carolina, United States Domino's Pizza LLC Full timeJoin Our Team as a Customer Service Supervisor Are you seeking a rewarding career? At Domino's Pizza LLC, we offer an environment where you can thrive, develop your skills, and be recognized for your contributions. Why Choose Us? Growth Opportunities: We believe in nurturing talent and providing pathways for advancement. Dynamic Work Environment:...
-
Physical Therapist
2 months ago
Boone, United States Unc Health Appalachian Full timePosition Summary The Physical Therapist uses professional skills to evaluate, treat, and educate patients with dysfunctions of musculoskeletal, cardio-pulmonary, and neurological systems. Acts as an integral part of the Rehab team, providing departmental support for continual improvement and excellent patient outcomes while demonstrating the Mission,...
-
PT Customer Lead
2 months ago
Boone, United States Food Lion Full timeAddress: USA-NC-Boone-1864 Old Hwy 421 S Store Code: Store 02592 Front End (7234478) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...
-
Customer Service Representative
2 weeks ago
Boone, United States PDM Distribution Services Full timeJoin our dynamic team as a Full Time Customer Service Representative at PDM Distribution in Boone, IA! As the first point of contact for our valued customers, you'll immerse yourself in a fast-paced, customer-centric environment where no two days are the same. Your problem-solving skills and innovative thinking will shine as you assist customers with their...
-
Customer Service Representative
3 weeks ago
Boone, United States PDM Distribution Services Full timeJob DescriptionJob DescriptionJoin our dynamic team as a Full Time Customer Service Representative at PDM Distribution in Boone, IA! As the first point of contact for our valued customers, you'll immerse yourself in a fast-paced, customer-centric environment where no two days are the same. Your problem-solving skills and innovative thinking will shine as...
-
Customer Service Representative
1 month ago
Boone, United States PDM Distribution Services Full timeJob DescriptionJob DescriptionJoin our dynamic team as a Full Time Customer Service Representative at PDM Distribution in Boone, IA! As the first point of contact for our valued customers, you'll immerse yourself in a fast-paced, customer-centric environment where no two days are the same. Your problem-solving skills and innovative thinking will shine as...
-
Customer Service Representative
5 days ago
Boone, North Carolina, United States Elevation Chevrolet GMC Full timeExciting Role as a Customer Service Representative at Elevation Chevrolet GMCWe are seeking a committed Customer Service Representative to become an integral part of our vibrant team at Elevation Chevrolet GMC. As the initial point of contact for our dealership, you will be essential in delivering outstanding service to all visitors and callers, ensuring...
-
Customer Service Representative
2 months ago
Boone, United States U-Haul Full timeLocation: 849 NC Hwy 105 Byp, Boone, North Carolina 28607 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Crew Leader
3 months ago
Boone, United States Men Moving Mountains Full timeJob DescriptionJob DescriptionMoving Company Crew leader:-driving a 16ft-26ft straight truck-managing a team of movers-using software to follow instructions throughout the day-communicating with regional managerCompany DescriptionA moving company that strives to please each and every customer. Creating fair prices and dealing with all issues as an...
-
Crew Leader
3 months ago
Boone, United States Men Moving Mountains Full timeJob DescriptionJob DescriptionMoving Company Crew leader:-driving a 16ft-26ft straight truck-managing a team of movers-using software to follow instructions throughout the day-communicating with regional managerCompany DescriptionA moving company that strives to please each and every customer. Creating fair prices and dealing with all issues as an...
-
Store Customer Service Specialist
1 month ago
Boone, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are expected to promptly resolve any customer concerns and ensure maximum client satisfaction...
-
Store Customer Service Specialist
4 weeks ago
Boone, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Associate
5 days ago
Boone, North Carolina, United States Watgov Full timePosition Title: Front Desk Receptionist Company Overview: Watgov is dedicated to providing exceptional service to our community through our recreational facilities. Job Summary: We are currently looking for enthusiastic individuals to join our team as Front Desk Receptionists. In this role, you will be the first point of contact for our patrons, ensuring a...
-
Customer Service Associate
4 hours ago
Boone, North Carolina, United States Watgov Full timePosition Title: Front Desk Receptionist Company Overview: Watgov is looking for dedicated individuals to join our team at the front desk, providing exceptional service to visitors at our community recreation facility. Role Overview: As a Front Desk Receptionist, you will play a crucial role in ensuring a welcoming environment for all patrons. Your...
-
Customer Service Representative
5 days ago
Boone, North Carolina, United States Elevation Chevrolet GMC Full timeExciting Role as a Receptionist at Elevation Chevrolet GMCWe are seeking a committed Receptionist to become an integral part of our vibrant team at Elevation Chevrolet GMC. In this pivotal position, you will serve as the initial point of contact for our dealership, playing a crucial role in delivering outstanding customer service to all guests and callers,...
-
Customer Service Cashier
6 days ago
Boone, North Carolina, United States Food Lion Full timeJob Title: Customer Service Cashier (Sales Associate) Department: Front End Reports To: Customer Service Manager Primary Objective: To deliver swift, convenient, adaptable, and amiable service to our clientele by meeting Food Lion's customer service benchmarks. To maintain a friendly, polite, and collaborative demeanor with fellow store team members....
-
Customer Service Representative
2 weeks ago
Boone, United States PDM Distribution Services Full timeJoin our dynamic team as a Full Time Customer Service Representative at PDM Distribution in Boone, IA! As the first point of contact for our valued customers, you'll immerse yourself in a fast-paced, customer-centric environment where no two days are the same. Your problem-solving skills and innovative thinking will shine as you assist customers with their...
-
Shift Leader, full-time or part-time
2 weeks ago
Boone, United States Taco John's of Iowa Full time $15 - $17Job DescriptionJob DescriptionTaco John's of Iowa is calling all motivated candidates who are interested in a Shift Leader position in our 415 Story St, Boone, IA location to apply to join our amazing quick-service restaurant team!WHY YOU SHOULD WORK FOR USWe are an established company that invests in our team and offers real opportunities for career...
-
Shift Leader, full-time or part-time
2 months ago
Boone, United States Taco John's of Iowa Full timeJob DescriptionJob DescriptionBring the joy of eating to our customers one taco at a time! We've been creating fresh, one-of-a-kind, quick-service Mexican food since 1969. At Taco John's we hold the bragging rights to bigger, bolder, and better flavors. Now hiring at our 415 Story St, Boone, IA location. Hourly salary range is $15.00 - $17.50, with...